Front Desk Receptionist - Al-Rayyan, Qatar

Abroad Work; Al Rayyan; On-site; QAR 36,000 - 60,000; Full time

Job summary

Abroad Work in Al-Rayyan, Qatar is seeking a professional Front Desk Receptionist to manage guest check-ins, provide information, and ensure a warm welcome. You will handle reservations, answer calls, process payments, and coordinate with housekeeping and F&B to deliver excellent guest experiences.

A high school diploma is required; hotel hospitality certification is a plus; English fluency is essential. This role offers the chance to develop in a diverse hospitality team and contribute to

Qualifications

• High school diploma or equivalent; hospitality certification is an advantage.
• Proven experience as Front Desk Receptionist in a fast-paced environment.
• Strong English communication and customer service skills.

Responsibilities

• Greet guests in a friendly and welcoming manner and provide information on hotel facilities, services, and local attractions.
• Handle guest check-ins and check-outs efficiently while following hotel policies.
• Answer incoming phone calls and take reservations or messages as required.
• Process payments accurately using the hotel's computer system and maintain records.
• Assist guests with inquiries or complaints and escalate when needed.
• Keep the front desk area clean, tidy, and stocked with supplies.
• Collaborate with housekeeping, maintenance, and F&B to ensure smooth operations and great guest experience.
• Assist with administrative tasks such as filing, sorting mail, and maintaining guest records.

Skills

Customer service

Communication

Multitasking

English fluency

Hospitality mindset

Education

High school diploma

Tools

Reservation software

Job description

Front Desk Receptionist vacancy in Al-Rayyan Qatar

Front Desk Receptionist - Al-Rayyan, Qatar

We are in search of a skilled and professional Front Desk Receptionist to join our team at a prestigious hotel located in the bustling city of Al-Rayyan, Qatar. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service to hotel guests, handling all front desk duties and ensuring smooth operations of the reception area.

Key Responsibilities:

• Greet guests in a friendly and welcoming manner and provide them with necessary information about the hotel facilities, services, and local attractions
• Handle guest check-ins and check-outs efficiently while adhering to all hotel policies and procedures
• Answer incoming phone calls and take reservations or messages as required
• Process payments accurately using the hotel's computer system and maintain accurate records of transactions
• Assist guests with any inquiries or complaints they may have and escalate issues to the appropriate department if necessary
• Keep the front desk area clean, tidy, and well-stocked with necessary supplies at all times
• Collaborate with other hotel departments such as housekeeping, maintenance, and F&B to ensure smooth operations and provide excellent guest experience
• Help with administrative tasks such as filing, sorting mail, and maintaining guest records

Requirements:

• High school diploma or equivalent; additional certification in Hotel Management will be an advantage
• Proven experience as a Front Desk Receptionist or similar role in a fast-paced environment
• Excellent communication skills in English; knowledge of any other language will be considered an asset
• Strong customer service orientation with a friendly demeanor
• Good organizational skills with the ability to multitask effectively under pressure
• Proficient in using computers and familiar with hotel reservation systems/software

As an Indian national living in Qatar or someone who is willing to relocate to Al-Rayyan for this job opportunity, you will have the chance to work in a diverse environment that values cultural differences and promotes growth and development. If you are a team player with a passion for hospitality and possess the required qualifications, we would love to hear from you.