Fitness Membership Supervisor

Sheraton Hotels & Resorts; Doha; Presencial; QAR 78.000 - 112.000; Jornada completa

Descripción de la vacante

Sheraton Hotels & Resorts in Doha is seeking a Recreation Associate to create engaging activity agendas and promote our recreational facilities. You will inventory supplies, recruit and schedule guests for events, and maintain a friendly, safe atmosphere for all visitors.

You will answer guest inquiries, process transactions, and assist with training staff to ensure quality service. This role requires attention to safety, proper etiquette, and teamwork in a busy hotel environment.

Formación

• High school diploma or GED required.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• CPR and First Aid certifications required.

Responsabilidades

• Create recreational activity agendas and advertisements.
• Conduct inventory of supplies and inform manager of low items.
• Encourage, recruit, register, and schedule guests for activities.
• Promote a fun and relaxing atmosphere for guests.
• Provide information about available facilities and activities.
• Ensure safety and respond to emergencies per procedures.
• Assist injured guests until EMS arrives.
• Train, motivate, and coach employees as needed.
• Process orders and handle payments as required.

Conocimientos

Customer service

Communication

Teamwork

Educación

High school diploma or GED

Herramientas

CPR Certification

First Aid Certification

Recreation Equipment

Descripción del empleo

Additional Information Job Number 26128460

Job Category Golf, Fitness, & Entertainment

Location Al Corniche Street, P.O. Box 6000, Doha, QatarVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies. Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

Preferred Qualifications Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

Required Qualifications License or Certification: CPR Certification

First Aid Certification

Recreation and Fitness Equipment

Any certification or training required by local and state agencies.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.