F&B Waiter / Waitress

InterContinental Hotels Group; Doha; On-site; QAR 84,000 - 108,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training programs

Job summary

InterContinental Hotels Group (Kimpton Doha) is seeking an experienced waiter/waitress for a luxury hotel setting in Doha. The role involves delivering exceptional fine-dining service, wine pairing recommendations, and maintaining flawless dining areas with a guest-first approach.

Candidates should have extensive waitering experience in fine dining and may hold hospitality or wine certifications (e.g., WSET).

Qualifications

• Extensive experience as a waiter in a fine-dining restaurant.
• Formal training or certification in hospitality or wine (e.g., WSET) is an advantage.

Responsibilities

• Support daily service operations and coordinate tasks on the floor.
• Deliver exceptional fine-dining service by anticipating guest needs and handling requests professionally.
• Maintain high standards by following training protocols and supporting team development.
• Upsell dishes, premium beverages, and wine pairings to contribute to revenue goals.

Skills

Fine-dining waiter experience

Wine service knowledge

Customer service excellence

Education

Hospitality or wine certification (e.g., WSET)

Job description

Join our extraordinary world! Distinguished design, superlative style,warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.

With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for experienced Waiter / Waitress with luxury and lifestyle brand hotel experiences to join our team in Kimpton Doha.

Your role will be included but not limited to:

People

• Support daily service operations, helping to coordinate tasks and ensure smooth teamwork on the floor.
• Provide guidance to colleagues by sharing knowledge, offering feedback, and supporting their development during service.
• Maintain high standards by following training protocols and helping new team members understand service expectations and compliance requirements.

Guest Experience

• Ensure all service equipment, glassware, and table settings are clean, polished, and ready for use. Keep dining areas organized, fully stocked, and prepared for expected guest volume, reporting any maintenance needs promptly.
• Deliver exceptional fine-dining service by anticipating guest needs, managing requests professionally, and resolving any concerns to maintain high guest satisfaction.
• Offer informed recommendations on dishes and wine pairings, enhancing the overall dining experience.

Responsible Business

• Support restaurant promotions, seasonal menus, and special events by communicating offerings confidently to guests.
• Stay aware of industry trends, menu updates, and wine selections to provide accurate and knowledgeable service.
• Ensure all food and beverage items are handled, stored, and rotated correctly to maintain quality and minimize waste.
• Assist with stock checks and inventory procedures when required.
• Perform additional duties as needed to support the team and ensure smooth operations.

Financial

• Contribute to meeting revenue goals by upselling dishes, premium beverages, and wine pairings in a genuine and guest-focused manner.
• Promote value-driven experiences through an understanding of menu highlights and special offers.
• Handle payments and transactions accurately and securely.

What We Need from You

• Extensive experience as a waiter in a fine-dining restaurant, with strong knowledge of wine service and pairing.
• Formal training or certification in hospitality or wine (e.g., WSET) is an advantage.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.