Executive Assistant to General Manager

St. Regis Hotels & Resorts; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

The St. Regis Hotels & Resorts in Doha is seeking an Administrative Assistant to receive and distribute faxes, manage office equipment, and support management with staffing and scheduling. You will handle information flow, respond to guest inquiries, and ensure accurate record-keeping.

You will maintain a professional appearance, protect confidential information, and foster a courteous guest experience. This role is based at our Doha West Bay location and requires a proactive, service-oriented

Qualifications

• Experience with administrative tasks and office equipment.
• Ability to handle faxes, mail, and guest inquiries.
• Strong organizational and interpersonal skills.

Responsibilities

• Receive and distribute incoming faxes to appropriate personnel and guests.
• Keep office equipment in working order and coordinate service with providers.
• Transmit information or documents using computer, mail, or fax.
• Enter and retrieve information in databases to update records and reservations.
• Assist management with hiring, training, scheduling, evaluating, and coaching employees.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome guests and address service needs with professionalism and courtesy.
• Answer questions regarding property services, features, and hours of operation.
• Develop positive working relationships and support team objectives.
• Move, lift, and place objects up to 10 pounds as required.

Job description

Additional Information

Job Number: 26143003
Job Category: Administrative
Location: Doha West Bay, Doha 14435, QatarVIEW ON MAP
Schedule: Full Time
Located Remotely?: N
Position Type: Non-Management

Position Summary

Receive and distribute incoming faxes to appropriate personnel and guests. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected. Transmit information or documents using a computer, mail, or facsimile machine. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Provide assistance to coworkers, ensuring they understand their tasks. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; and thank guests with genuine appreciation. Answer guest questions regarding property services/features and hours of operation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.