Event Service Expert

Marriott Marquis City Center Doha; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Marriott Marquis City Center Doha is seeking an Event Service Expert to coordinate and execute events in Doha, delivering seamless guest experiences from setup to breakdown.

The role involves liaising with clients and internal teams, managing food and beverage and technical services, and upholding Marriott brand standards. Flexibility to work evenings, weekends, and holidays is expected to meet business needs.

Qualifications

• Strong customer service skills and commitment to guest satisfaction.
• Event planning and event management abilities to coordinate logistics, setups, and on-site execution.
• Effective communication, clear verbal interaction with guests and internal teams.

Responsibilities

• Confirm event details and prepare function spaces.
• Guide guests and organizers throughout the event.
• Coordinate with Sales and Event Planning teams to ensure smooth delivery.
• Maintain high standards of cleanliness and safety in event areas.

Skills

Customer service

Event planning

Communication

Sales upselling

Hospitality experience

Job description

Company Description

Marriott Marquis City Center Doha is the first Marriott Marquis outside the United States, located in West Bay, Doha's dynamic business district. This five-star hotel offers 580 guest rooms, 1,200 square meters of flexible meeting space, and stunning views of the Doha skyline and the Arabian Gulf, just 30 minutes from Hamad International Airport. The property is directly connected to City Center Mall, featuring over 340 stores, and provides thoughtfully designed guest rooms with premium amenities. As a distinguished Marquis-branded hotel, it features expansive meeting facilities, multiple restaurants, and grand public spaces. With two iconic towers, 17 state-of-the-art meeting rooms, and diverse food and beverage options, it serves both business and leisure guests seeking exceptional service and experiences.

Role Description

The Event Service Expert is responsible for coordinating and executing events to ensure seamless, memorable experiences for guests and clients. This full-time, on-site role based in Doha, Qatar involves managing event setups, liaising with clients and internal teams, and overseeing the delivery of food and beverage and technical services according to event specifications. Daily tasks include confirming event details, preparing function spaces, guiding guests and organizers throughout the event, and responding promptly to any service needs or issues. The role also includes collaborating with Sales and Event Planning teams, maintaining high standards of cleanliness and safety in event areas, and upholding Marriott brand service standards. The Event Service Expert is expected to demonstrate a proactive, guest-focused approach and support continuous improvement of event operations.

Qualifications

• Strong Customer Service skills with a commitment to guest satisfaction and service excellence.
• Event Planning and Event Management abilities to coordinate logistics, setups, and on-site execution.
• Effective Communication skills, including clear verbal interaction with guests and internal teams.
• Basic Sales and upselling skills to support event-related revenue opportunities.
• Previous experience in hospitality, events, or banquet operations is highly beneficial.
• Ability to work flexible hours, including evenings, weekends, and holidays as business needs require.
• High level of organization, attention to detail, and capability to manage multiple events and tasks simultaneously.
• Comfort with physically active work, including standing for extended periods and handling event equipment safely.
• Professional appearance and demeanor, with the ability to represent the Marriott brand standards.
• Proficiency in English; additional languages common in the region are an advantage.

The Ritz-Carlton Hotel Company, L.L.C. - Qatar, Doha