Director of Food & Beverage
Raffles Hotels & Resorts
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Job summary
Raffles Hotels & Resorts Doha is seeking a Director of Food & Beverage to lead strategy, operations, and commercial performance across all outlets and banqueting. This senior role drives revenue, guest experience, and profitability, aligning with the luxury positioning of Raffles & Fairmont Doha.
You will shape concepts, oversee budgeting and forecasting, and build a high-performance F&B leadership team across multiple venues, ensuring exceptional service and brand integrity.
Qualifications
- Bachelor’s degree in Hospitality Management, Food & Beverage Management, Business Administration, or a related field.
- Minimum 10–12 years of progressive Food & Beverage leadership experience within luxury or five-star hospitality, including senior leadership roles.
- Proven experience overseeing multiple F&B outlets and large-scale banqueting operations.
- Strong commercial acumen with a track record of driving revenue, profitability, and cost optimization.
- Extensive experience in budgeting, forecasting, financial planning, and business performance management.
- Excellent leadership and people-development skills, with experience managing large, multicultural teams.
- Strong understanding of luxury service standards, restaurant operations, bars, lounges, and banqueting.
- Proven ability to develop F&B concepts, drive innovation, and strengthen market positioning.
- Excellent communication, strategic planning, and stakeholder-management skills.
- Experience with leading international luxury hotel brands is an advantage.
- Fluent in English; additional languages are an advantage.
- Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.
- Foster an inclusive environment where every individual feels valued and respected.
- Create an environment where colleagues are empowered, supported and recognized.
Responsibilities
- Define and execute the overall Food & Beverage strategy across Raffles & Fairmont Doha, covering all outlets and banqueting operations
- Lead the commercial, operational, and financial performance of the entire F&B division, driving revenue, profitability, and market positioning
- Develop budgets, forecasts, and business plans with clear ownership of revenue, GOP, costs, productivity, and guest experience KPIs
- Drive revenue optimization through strategic pricing, menu engineering, event strategies, programming, promotions, and partnerships
- Shape and evolve F&B concepts and banqueting offerings to ensure strong market positioning and compelling guest experiences
- Champion luxury service excellence, operational consistency, and continuous improvement across all F&B venues and events
- Lead, coach, and develop the F&B leadership team, building a strong talent and succession pipeline
- Partner with Culinary, Sales, Marketing, Revenue, Finance, and People & Culture teams to maximize commercial opportunities
- Oversee banqueting and event operations, ensuring the seamless delivery of weddings, conferences, corporate functions, and social celebrations
- Use market intelligence, guest insights, and performance data to identify growth opportunities and improve profitability
- Drive strategic activations, events, and collaborations that enhance revenue, guest engagement, and brand visibility
- Optimize staffing, resources, procurement, and operational processes to improve efficiency and financial performance
- Ensure compliance with brand standards, food safety, licensing, risk management, and local regulations
- Represent Food & Beverage at Executive Committee level and contribute to the broader strategic direction of Raffles & Fairmont Doha
- Foster a high-performance culture focused on accountability, innovation, collaboration, colleague development, and service excellence
Skills
Education
Job description
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.
Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.
Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.
Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.
At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Director of Food & Beverage.
The Director of Food & Beverage is a strategic and commercially driven senior leader responsible for the overall performance, positioning, and operational excellence of the entire Food & Beverage division across Raffles & Fairmont Doha, including all restaurants, bars, lounges, and banqueting operations.
The role provides strategic and operational leadership across all F&B venues and events, ensuring distinctive luxury experiences while maximizing revenue, profitability, guest satisfaction, and long-term business growth.
The Director develops and executes the overall F&B strategy in alignment with the hotels’ luxury positioning and business objectives, balancing brand standards, innovation, and commercial performance while driving revenue growth, cost optimization, productivity, and sustainable profitability across all operations.
- Define and execute the overall Food & Beverage strategy across Raffles & Fairmont Doha, covering all outlets and banqueting operations
- Lead the commercial, operational, and financial performance of the entire F&B division, driving revenue, profitability, and market positioning
- Develop budgets, forecasts, and business plans with clear ownership of revenue, GOP, costs, productivity, and guest experience KPIs
- Drive revenue optimization through strategic pricing, menu engineering, event strategies, programming, promotions, and partnerships
- Shape and evolve F&B concepts and banqueting offerings to ensure strong market positioning and compelling guest experiences
- Champion luxury service excellence, operational consistency, and continuous improvement across all F&B venues and events
- Lead, coach, and develop the F&B leadership team, building a strong talent and succession pipeline
- Partner with Culinary, Sales, Marketing, Revenue, Finance, and People & Culture teams to maximize commercial opportunities
- Oversee banqueting and event operations, ensuring the seamless delivery of weddings, conferences, corporate functions, and social celebrations
- Use market intelligence, guest insights, and performance data to identify growth opportunities and improve profitability
- Drive strategic activations, events, and collaborations that enhance revenue, guest engagement, and brand visibility
- Optimize staffing, resources, procurement, and operational processes to improve efficiency and financial performance
- Ensure compliance with brand standards, food safety, licensing, risk management, and local regulations
- Represent Food & Beverage at Executive Committee level and contribute to the broader strategic direction of Raffles & Fairmont Doha
- Foster a high-performance culture focused on accountability, innovation, collaboration, colleague development, and service excellence
What will you bring to this role?
- Bachelor’s degree in Hospitality Management, Food & Beverage Management, Business Administration, or a related field
- Minimum 10–12 years of progressive Food & Beverage leadership experience within luxury or five-star hospitality, including senior leadership roles
- Proven experience overseeing multiple F&B outlets and large-scale banqueting operations
- Strong commercial acumen with a track record of driving revenue, profitability, and cost optimization
- Extensive experience in budgeting, forecasting, financial planning, and business performance management
- Excellent leadership and people-development skills, with experience managing large, multicultural teams
- Strong understanding of luxury service standards, restaurant operations, bars, lounges, and banqueting
- Proven ability to develop F&B concepts, drive innovation, and strengthen market positioning
- Excellent communication, strategic planning, and stakeholder-management skills
- Experience with leading international luxury hotel brands is an advantage
- Fluent in English; additional languages are an advantage
- Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions
- Foster an inclusive environment where every individual feels valued and respected
- Create an environment where colleagues are empowered, supported and recognized
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
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