Data‑Driven E‑Commerce Specialist

Qatar Airways; Qatar; On-site; QAR 200,880 - 234,360; Full time

Job summary

Qatar Airways seeks an experienced E-Commerce Specialist for Qatar Duty Free in Doha, Qatar. The role involves managing the daily operations of the eStore, collaborating with teams to optimize performance, and enhancing customer experience initiatives. You will be crucial in developing operational procedures, analyzing KPIs, and driving business growth.

Ideal candidates will have a bachelor's degree, at least 4 years of eCommerce experience, and proficiency in analytics tools. Join us to shape online retail at one of the world's innovative airport retail environments.

Qualifications

• Minimum 4 years of relevant experience in eCommerce or digital retail operations.
• Strong understanding of user experience (UX) and customer journey mapping.
• Excellent communication and coordination skills with internal and external partners.

Responsibilities

• Manage daily online store operations including promotions, product updates, and brand campaigns.
• Monitor and analyze eStore performance KPIs to identify improvement opportunities.
• Develop and maintain operational procedures for consistency and compliance.

Skills

E-commerce operations and performance management

Digital analytics and reporting

Online merchandising and campaign execution

UX and customer journey optimization

Cross-functional coordination and vendor management

Data interpretation and business forecasting

Education

Bachelor's degree or equivalent qualification

Tools

Google Analytics

CMS platforms

MS Excel

Job description

Qatar Airways seeks an experienced E-Commerce Specialist for Qatar Duty Free in Doha, Qatar. The role involves managing the daily operations of the eStore, collaborating with teams to optimize performance, and enhancing customer experience initiatives. You will be crucial in developing operational procedures, analyzing KPIs, and driving business growth.

Ideal candidates will have a bachelor's degree, at least 4 years of eCommerce experience, and proficiency in analytics tools. Join us to shape online retail at one of the world's innovative airport retail environments.