Customer-Facing AI Deployment Engineer

Fdetimes; Doha; On-site; QAR 437,000 - 655,000; Full time

Job summary

Cognition, an applied AI lab, is seeking Deployed Engineers to serve as customer-facing technical experts who help customers maximize value from Devin/Windsurf. You’ll deploy in real production environments, lead demos, support integrations, and drive adoption from the inside out.

You will collaborate with engineers, understand workflows, and identify high-impact use cases, enabling smooth product installation and user activation across client sites.

Qualifications

• Solid engineering foundation from a rigorous technical environment.
• Proven track record of exceptional performance in academics, athletics, professional, or entrepreneurial pursuits.
• Self-directed by default; you don’t need a manager to tell you what to do next or how to prioritize.
• Strong communication skills; capable of engaging with senior engineers and executives.
• High tolerance for ambiguity, intensity, and sustained effort when the problem demands it.
• Willingness to travel across MENA – 50% of the time.

Responsibilities

• Own all technical aspects of the customer lifecycle—from deployment through activation, ensuring customers succeed using Devin/Windsurf.
• Work closely with customers to understand challenges and identify high-impact use cases for Devin to be a productive contributor.
• Build deep relationships with customers’ engineering teams to ensure smooth product integration and adoption, activating top users.
• Listen to customer feedback, bias toward implementing requested features, and advocate for customers’ needs with the team.
• Be the customer oracle; use product instincts to help set the roadmap.

Skills

Engineering foundation

Self-directed

Strong communication

Ambiguity tolerance

Travel willingness

Python

TypeScript

Job description

Cognition, an applied AI lab, is seeking Deployed Engineers to serve as customer-facing technical experts who help customers maximize value from Devin/Windsurf. You’ll deploy in real production environments, lead demos, support integrations, and drive adoption from the inside out.

You will collaborate with engineers, understand workflows, and identify high-impact use cases, enabling smooth product installation and user activation across client sites.