Customer Care Specialist

Qatar Hiring; Doha; Sur place; QAR 48 000 - 72 000; Plein temps

Résumé du poste

Qatar Hiring is seeking a bilingual Customer Care Specialist (Arabic & English) for Torba, located in Al Khor. You will handle customer inquiries via phone, email, and live chat, responding professionally and ensuring a smooth experience for each interaction.

The role requires clear communication, a customer-focused approach, and flexibility to work weekends and overtime when needed. You will collaborate with the team to resolve issues promptly and maintain high service levels.

Qualifications

• Fluent in Arabic and English.
• Experience in customer service preferred.
• Ability to manage inquiries from multiple channels.
• Willing to work weekends and overtime when required.

Responsabilités

• Respond to customer inquiries across multiple channels (phone, email, chat).
• Provide professional, timely responses and follow up on requests.
• Ensure a smooth customer experience and high satisfaction.

Connaissances

Fluent Arabic & English

Strong communication

Customer service experience

Multichannel support

Description du poste

WE'RE HIRING | CUSTOMER CARE SPECIALIST

We are looking for a bilingual Customer Care Specialist (Arabic & English) to join our team at Torba.

The role involves managing customer enquiries across multiple channels, responding professionally and efficiently, following up on requests, and ensuring a smooth customer experience.

Requirements

• Fluent in Arabic and English
• Strong communication and customer service skills
• Able to manage enquiries from multiple channels
• Flexible with working hours
• Open to working weekends and overtime when required

Job Location: Al Khor