Concierge in Al-Rayyan

PPOAR; Al Rayyan; Sur place; QAR 52 000 - 62 000; Plein temps

Résumé du poste

PPOAR in Al-Rayyan is seeking a friendly Concierge to deliver exceptional guest service, assist with check-in, provide information on amenities and local attractions.

You will handle reservations, arrange transportation, coordinate room service, and maintain a welcoming lobby; fluency in English is required, other languages a plus. This contract role offers on-site work and training for newcomers.

Qualifications

• High school diploma or equivalent; hospitality degree preferred.
• Minimum of 2 years experience as a Concierge in a hotel setting.
• Excellent communication skills with fluency in English; additional language skills are a plus.
• Strong knowledge of local area attractions, restaurants, and transportation options.
• Ability to multitask and prioritize tasks effectively.
• Exceptional customer service skills with a positive attitude.

Responsabilités

• Greet guests upon arrival and assist with check-in process
• Provide information about hotel amenities, services, and local attractions
• Handle guest complaints and resolve any issues in a timely manner
• Make reservations for guests at restaurants, spas, or other activities
• Arrange transportation for guests as needed
• Coordinate room service orders and other guest requests
• Maintain a clean and organized lobby area at all times
• Keep track of guest preferences and special requests for future visits

Connaissances

Customer service

Communication

English language

Multitasking

Reservations

Formation

High school diploma

Hospitality degree preferred

Description du poste

Concierge in Al-Rayyan

We are seeking a friendly and customer-oriented Concierge to join our team in Al-Rayyan. As a Concierge, you will be responsible for providing exceptional guest service and ensuring their satisfaction during your stay. You will also assist guests with any inquiries, reservations, and recommendations for local attractions.

Responsibilities:

• Greet guests upon arrival and assist with check-in process
• Provide information about hotel amenities, services, and local attractions
• Handle guest complaints and resolve any issues in a timely manner
• Make reservations for guests at restaurants, spas, or other activities
• Arrange transportation for guests as needed
• Coordinate room service orders and other guest requests
• Maintain a clean and organized lobby area at all times
• Keep track of guest preferences and special requests for future visits

Requirements:

• High school diploma or equivalent required; degree in hospitality or related field preferred
• Minimum of 2 years experience as a Concierge in a hotel setting
• Excellent communication skills with fluency in English; additional language skills are a plus
• Strong knowledge of local area attractions, restaurants, and transportation options
• Ability to multitask and prioritize tasks effectively
• Exceptional customer service skills with a positive attitude

Working Conditions:

This is a contract position without accommodation provided. The salary is 1400$ per month. This job is suitable for freshers without prior experience as training will be provided. Non-native English speakers are welcome to apply.

If you have a passion for providing excellent guest service and enjoy interacting with people from all over the world, then this is the perfect opportunity for you.