Business Continuity and Risk Management Specialist

Hamad International Airport; Doha; On-site; QAR 150,000 - 210,000; Full time

Job summary

Hamad International Airport invites you to join MATAR as a senior BCMS and Risk Management specialist, driving the maintenance and continual improvement of our business continuity framework across the airport operations. You will oversee BCMS documentation, audits, BIAs and risk registers, coordinating exercises, reporting performance and ensuring alignment with ISO standards.

You will collaborate with cross-functional teams to identify dependencies, testing needs and recovery requirements,

Qualifications

• Bachelor's Degree or Equivalent with minimum 4 years of job-related experience.
• Experience in developing and implementing Business Continuity and Risk Management policies and processes.
• Experience in creating and implementing business continuity plans, solutions, strategies and risk assessments for an airport operation.
• Working knowledge of ISO 22301, ISO 22313 or ISO 31000 and related BCM standards.
• Experience in business continuity and crisis management in airport operations or airlines.
• Professional BCM certification (MBCI, CBCP) or similar.
• Airport and airline experience preferred.
• CBCI, MBCI, ISO Lead Implementer and Lead Auditor certifications preferred.

Responsibilities

• Support the maintenance and continual improvement of MATAR's BCMS.
• Maintain BCMS documentation, registers, templates, schedules and supporting evidence in accordance with established MATAR requirements.
• Support the maintenance of an ISO 22301-aligned management system and preparation for internal/external assurance activities.
• Monitor the status of departmental continuity activities and identify overdue reviews, testing requirements, corrective actions and areas requiring management attention.
• Support periodic management review by preparing BCMS performance information, trends, outstanding actions and supporting evidence.
• Assist with internal audits, external audits and certification activities, including evidence collation and tracking of corrective actions.
• Maintain accurate governance records and evidence supporting the BC and Risk functions.
• Support compliance with approved MATAR policies, procedures and applicable management-system requirements.
• Research aviation resilience, risk and business continuity developments and recommend appropriate improvements.
• Contribute to the evolution of MATAR's integrated resilience operating model
• Coordinate the BIA lifecycle across assigned HIA departments.
• Facilitate BIA workshops with business owners and departmental Business Continuity Champions.
• Identify and document:
• critical activities;
• disruption impacts;
• recovery requirements;
• internal and external dependencies;
• critical people and skills;
• systems and technology dependencies;
• facilities, equipment and resource requirements.
• Review BIA submissions for completeness, consistency and quality.
• Challenge and validate recovery requirements with the relevant business functions.
• Maintain current BIA records and ensure changes in airport operations are reflected within continuity arrangements.

Skills

BCMS implementation

Risk management

ISO 22301 knowledge

ISO 31000 knowledge

Crisis management

Stakeholder management

Audit support

Continuous improvement

Education

Bachelor's Degree or Equivalent

Job description

Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.

About the role:

Support the effective implementation, maintenance and continual improvement of MATAR's Business Continuity Management System (BCMS) and Risk Management arrangements, ensuring that critical airport functions are appropriately assessed, documented, exercised and prepared to respond to operational disruption. The role supports business areas in identifying critical activities, dependencies, recovery requirements and operational risks; maintaining Business Impact Analyses, Business Continuity Plans and departmental risk registers; coordinating continuity exercises; monitoring risk and continuity performance; and providing management with accurate resilience and risk information to support informed decision-making.

Key responsibilities

BCMS

• Support the maintenance and continual improvement of MATAR's BCMS.
• Maintain BCMS documentation, registers, templates, schedules and supporting evidence in accordance with established MATAR requirements.
• Support the maintenance of an ISO 22301-aligned management system and preparation for internal/external assurance activities.
• Monitor the status of departmental continuity activities and identify overdue reviews, testing requirements, corrective actions and areas requiring management attention.
• Support periodic management review by preparing BCMS performance information, trends, outstanding actions and supporting evidence.
• Assist with internal audits, external audits and certification activities, including evidence collation and tracking of corrective actions.
• Maintain accurate governance records and evidence supporting the BC and Risk functions.
• Support compliance with approved MATAR policies, procedures and applicable management-system requirements.
• Research aviation resilience, risk and business continuity developments and recommend appropriate improvements.
• Contribute to the evolution of MATAR's integrated resilience operating model

BIA

• Coordinate the BIA lifecycle across assigned HIA departments.
• Facilitate BIA workshops with business owners and departmental Business Continuity Champions.
• Identify and document:
• critical activities;
• disruption impacts;
• recovery requirements;
• internal and external dependencies;
• critical people and skills;
• systems and technology dependencies;
• facilities, equipment and resource requirements.
• Review BIA submissions for completeness, consistency and quality.
• Challenge and validate recovery requirements with the relevant business functions.
• Maintain current BIA records and ensure changes in airport operations are reflected within continuity arrangements.

About you:

• Bachelor's Degree or Equivalent with minimum 4 years of job-related experience.
• Experience in developing and implementing Business Continuity and Risk Management policies and processes.
• Experience in creating, and implementing business continuity plans, solutions, strategies and risk assessments for an airport operation.
• Working knowledge of Business Continuity Management ISO: 22301 and ISO: 22313 or Risk Management ISO: 31000 or Incident Management or Emergency Response, or recognized BCM industry standards.
• Business continuity and crisis management in airport operations or airlines.
• Business Continuity Institute (MBCI), Disaster Recovery Institute (CBCP) or similar certification.
• Preferred airport and airline experience
• CBCI, MBCI , ISO lead Implementer and Lead Auditor certification with proven implementation is preferred