Bell Attendant

IHG; Qatar; On-site; QAR 36,000 - 72,000; Full time

Benefits offered by this job

Full uniform

Room discounts

Training and development

Job summary

IHG in Doha is seeking a Bell Attendant to welcome guests and handle luggage with care, ensuring a smooth arrival and departure experience.

You will greet guests, escort them to rooms, and respond promptly to requests while maintaining high grooming standards and a positive, professional demeanor on every shift.

Qualifications

• Positive attitude and good communication are essential.
• Flexibility to work varied shifts, including evenings and weekends.
• Ability to work independently and as part of a team while delivering high service levels.
• Strong commitment to responding to guest requests and maintaining excellent grooming.
• Representation of the brand through professional appearance and conduct.

Responsibilities

• Greet and escort arriving and departing guests to/from their accommodations.
• Retrieve and transport guest luggage.
• Inspect guest rooms and acquaint guests with their features.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Organize and store luggage according to guidelines.
• Assist in maintaining equipment appearance and functionality.

Skills

Positive attitude

Flexible hours

Teamwork

Guest service

Grooming standards

Job description

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.

Your day-to-day:

As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Assist in the maintenance, appearance, and functionality of the equipment

What we need from you:

• Positive attitude and communication skills
• Ability to work flexible hours
• Ability to work on my own and as part of a team
• Commitment to responding to Guest requests and delivering high levels of service
• Excellent grooming standards

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our wellbeing