Director of Sales and Marketing

InterContinental 62s Group plc; Doha; On-site; QAR 60,000 - 120,000; Full time

Benefits offered by this job

Full uniform

Room discounts

Extensive training

Job summary

IHG Hotels & Resorts in Doha seeks a Sales & Marketing Manager to lead day-to-day hotel sales activities, build client relations, and drive group and convention business. The role emphasizes achieving revenue goals and developing market strategies with a focus on the Doha hospitality market.

The candidate should have strong leadership, excellent communication, and a solid track record in hospitality sales and marketing, with the ability to motivate a team and manage key accounts.

Qualifications

• Bachelor’s degree in marketing or related field.
• Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team.
• Strong leadership skills and ability to motivate a team.
• Strong knowledge of local businesses and business trends.
• Excellent communication and customer service skills.

Responsibilities

• Direct day-to-day activities, plan and assign work, and set performance goals for the team.
• Develop and maintain relationships with key clients and contacts to generate group and convention business.
• Achieve budgeted revenues and sales goals; participate in budgeting and marketing plans.
• Create and implement sales plans to drive occupancy, rates, volume and F&B sales.
• Review reports and forecasts to analyze market trends and coordinate activities to increase revenue.
• Attend trade shows and major events to promote the hotels and attract new business.
• Educate, train and motivate sales and marketing teams.
• Identify operational problems affecting marketing effectiveness and propose solutions.

Skills

Leadership

Communication

Business acumen

Customer service

Education

Bachelor’s degree in marketing or related field

Job description

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.

Your day-to-day:

• Direct day-to-day activities, plan and assign work, and establish performance and development goals for the team members.Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performance.
• Develop and maintain relationships with the key clients and outside contacts (example: guests, airlines, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banqueting services
• Achieve budgeted revenues and personal/team sales goals and maximize profitability. Participate in the preparation of the annual departmental operating budget, the hotels marketing plan and business plan, and financial plans.
• Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
• Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
• Create and develop special events and sales blitzes to showcase the hotels to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales opportunities for the hotels.
• Educate, train and motivate sales and marketing teams to achieve hotels revenue goals. Ensure colleague has the information, market data, tools and equipment to successfully carry out job duties.
• Identify operational problems that reduce the effectiveness of marketing activities and overall hotels sales performance and work with appropriate department on solutions.
• Develop awareness and reputation of the hotels and the brand in the local community, may serve as the hotels representative for media related inquiries.
• Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotels.
• Effectively communicate and market aspects of the hotels that are sustainable or “green” and use information to gain new business opportunities.
• Work with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity.

What we need from you:

• Bachelor’s degree / higher education qualification / equivalent inmarketing or related field
• Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team
• Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
• Strong knowledge of local businesses and business trends required
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing