Assistant Manager - Events Operations

Rosewood Hotels and Resorts; Doha; On-site; QAR 90,000 - 150,000; Full time

Benefits offered by this job

Salary & benefits

Accommodation provided

Birthday day off

Development plans

Job summary

Rosewood Doha is seeking an Operations Manager for the Events department to lead and coordinate day-to-day event operations, staff supervision, and guest services. The role emphasizes delivering exceptional experiences across conferences, weddings, and VIP functions, with a focus on planning, budgeting, and maintaining high standards of presentation.

The ideal candidate will oversee recruitment, onboarding, and performance evaluations, ensuring smooth execution from setup to breakdown while

Qualifications

• Experience in managing events and operations.
• Ability to supervise staff and coordinate teams.
• Strong guest service and problem-solving skills.
• Excellent planning and coordination capabilities.
• Experience with budgeting and cost control.

Responsibilities

• Support the daily operations of the Events department and ensure smooth execution of all functions.
• Coordinate and supervise conferences, weddings, social events, VIP functions and outdoor events.
• Ensure all event setups are completed according to the BEO and operational standards.
• Conduct pre-event briefings and post-event follow-ups.
• Monitor event flow and resolve operational challenges promptly.
• Ensure all venues are maintained to the highest presentation standards.

Skills

Operations management

Team leadership

Guest experience

Event coordination

Budget management

Job description

Our Associate Experience

We believe exceptional work deserves exceptional care At Rosewood Doha we offer a thoughtfully designed associate experience that supports your wellbeing growth and life beyond work

• A competitive salary and benefits package


• High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl


• A birthday day off because your milestones matter


• Personalized development plans and continuous learning opportunities to support your career journey

These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us

Your Role

Operational Management

• Support the daily operations of the Events department and ensure smooth execution of all functions


• Coordinate and supervise conferences weddings social events VIP functions and outdoor events


• Ensure all event setups are completed according to the Banquet Event Order BEO and operational standards


• Conduct pre-event briefings and post-event follow-ups


• Monitor event flow and resolve operational challenges promptly


• Ensure all venues are maintained to the highest presentation standards

Team Leadership

• Supervise Event Supervisors Team Leaders Casual Staff and Banquet Associates


• Lead daily team briefings and allocate manpower effectively


• Coach train and develop team members


• Assist in recruitment onboarding and performance evaluations


• Promote a positive and collaborative working environment

Guest Experience

• Act as the operational contact during events to ensure guest satisfaction


• Respond professionally to guest feedback and resolve complaints


• Build strong relationships with clients and internal stakeholders

Planning amp Coordination

• Review BEOs and attend operational meetings


• Coordinate with Culinary Stewarding Engineering Housekeeping Security Sales amp Marketing and Front Office


• Ensure AV furniture linen d cor and staffing requirements are arranged in advance

Financial amp Administrative Responsibilities

• Support labor scheduling while controlling payroll costs


• Monitor departmental expenses and assist in achieving budget targets


• Assist with inventory management and operating equipment control


• Prepare operational reports as required