Assistant Housekeeping Manager

M GALLERY; Doha; On-site; QAR 72,000 - 110,000; Full time

Benefits offered by this job

Employee benefit card offeringdiscount

Learning programs

Career growth

Planet 21 CSR

Job summary

M GALLERY in Doha is seeking an Assistant Housekeeping Manager to support the Housekeeping Manager in leading the team to deliver exceptional cleanliness, guest comfort, and service. You will supervise daily operations, ensure presentation standards, coordinate with Front Office and other departments, and manage scheduling, inventory, and cost efficiency to maintain top quality.

A service-focused mindset, strong leadership, and attention to detail are essential for delivering an outstanding

Qualifications

• Experience supervising housekeeping teams in a luxury hotel environment.
• Strong leadership and communication abilities.
• Attention to detail and excellent organizational skills.

Responsibilities

• Assist the Housekeeping Manager in leading, coaching, mentoring and developing the team.
• Supervise daily housekeeping operations to ensure rooms and public areas meet high cleanliness standards.
• Coordinate with Front Office, Engineering, Laundry and other departments for seamless operations.
• Conduct regular inspections of rooms and public areas to maintain quality standards.
• Assist with scheduling, inventory control, ordering of supplies and cost management.
• Support recruitment, onboarding, training and performance management of Heartists.
• Handle guest requests promptly to ensure an exceptional experience.
• Promote a safe working environment adhering to health, safety and hygiene procedures.

Skills

Leadership

Interpersonal skills

Communication

Problem-solving

Organizational skills

Time management

Attention to detail

MS Office

PMS familiarity

Flexibility

Tools

Hotel PMS software

Job description

Job Description Passionate about creating exceptional guest experiences through impeccable cleanliness and attention to detail As an Assistant Housekeeping Manager you will support the Housekeeping Manager in leading the team to deliver outstanding cleanliness comfort and service that exceed guest expectations

What is in it for you

• Employee benefit card offering discounted rates at Accor properties worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities including Planet 21

What you will be doing

• Assist the Housekeeping Manager in leading coaching mentoring and developing the Housekeeping team
• Supervise daily housekeeping operations to ensure guest rooms and public areas meet the highest cleanliness and presentation standards
• Monitor productivity quality and service standards while ensuring compliance with brand standards and hotel policies
• Coordinate with the Front Office Engineering Laundry and other departments to ensure seamless operations and guest satisfaction
• Conduct regular inspections of guest rooms public areas and back-of-house areas to maintain quality standards
• Assist with scheduling inventory control ordering of housekeeping supplies and cost management
• Support recruitment onboarding training and performance management of Heartists
• Handle guest requests and concerns promptly and professionally to ensure an exceptional guest experience
• Promote a safe working environment by ensuring compliance with health safety and hygiene procedures
• Service-focused personality with a passion for delivering exceptional guest experiences.
• Previous experience in a supervisory or leadership role within Housekeeping, preferably in a luxury hotel environment.
• Strong leadership, interpersonal, communication, and problem-solving skills.
• Excellent organizational and time management abilities with keen attention to detail.
• Ability to lead by example, motivate a diverse team, and foster a positive working environment.
• Proficiency in Microsoft Office and hotel property management systems is an advantage.
• Flexibility to work various shifts, including weekends and public holidays.