Area Supervisor

Facilities Management & Maintenance Company, LLC (FMM); Qatar; On-site; QAR 167,400 - 223,200; Full time

Job summary

Facilities Management and Maintenance is seeking an Area Supervisor in Qatar to oversee Soft Services operations ensuring high cleanliness standards. The role involves managing a team of 200-300 employees, conducting inspections, and formulating solutions to maintain cleanliness. Candidates should hold a Diploma or Associate Degree in relevant fields, demonstrating strong leadership and communication skills with the ability to train and develop staff. This position aims to exceed client expectations in service quality.

Qualifications

• Strong leadership and supervisory skills for managing a large team.
• Ability to identify problems and formulate effective solutions.
• Excellent communication skills for maintaining relationships with management and staff.

Responsibilities

• Supervise daily activities of cleaning staff and operational team leaders.
• Conduct trainings for staff to ensure high service standards.
• Oversee inventory and cost control of cleaning supplies.

Education

Diploma or Associate Degree in Business Management / Hotel & Restaurant Management / Housekeeping / Building Maintenance

Job description

Company: Facilities Management and Maintenance

Main Purpose

An Area Supervisor will achieve the highest quality of cleanliness by directing and coordinating the Soft Services operation in accordance with the standards and policies of FMM.

Accountabilities

• Provides a clean, well-maintained airport by supervising the Soft Services operation.
• Leadi at team of around 200 – 300 employees in the allocated zone.
• Supervise the daily activities of the Custodian staff and Operational Team Leaders.
• Identify problem areas and formulate solutions.
• Conduct continual inspections to determine overall level of cleanliness; performs follow-up.
• Strive to prevent accidents within the department.
• Oversee inventory, purchasing, disbursement, and cost control for cleaning supplies, machines, and equipment.
• Schedule and supervise all rotational and special cleaning programs as required.
• Meet and exceed client expectations by ensuring department provides excellent service and teamwork.
• Conduct trainings on a regular basis.
• Maintains safe working conditions within department and airport.
• Maintain open line of communication with appropriate managers.

Operational

• Utilize leadership skills and motivational techniques in order to maximize employee productivity and satisfaction of team members.
• Interview, hire, develop, conduct performance evaluations, resolve problems, and recommend discipline and/or termination for staff members.
• Keep managers fully informed of all problems or matters of significance.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Maintain a favorable working relationship with all other company employees and stakeholders to foster and promote a cooperative and harmonious working environment.
• Adheres to company policies and procedures.

Qualification

• Diploma or Associate Degree or equivalent in Business Management / Hotel & Restaurant Management / Housekeeping / Building Maintenance.