Senior Director, Head Launch Excellence

Amgen; Viseu; Presencial; EUR 130 000 - 160 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work arrangements

Total Rewards plan

Resumo da oferta

Amgen in Lisbon seeks a Senior Director, Head Launch Excellence to lead LEX operating model definition and readiness standards. You will coordinate with Global, Regions and Markets to drive strategic launch plans, risk management, and cross-functional execution across brands and markets.

The role emphasizes senior stakeholder engagement, leadership of the AIN Launch Excellence team, and development of scalable learning and AI-enabled workflows within AMGEN’s capabilities center in Portugal.

Qualificações

• Extensive biopharmaceutical commercial experience, 12–15+ years across global, regional and local marketing.
• Proven track record leading launch excellence and launch governance.
• Experience engaging senior stakeholders and cross-functional teams.
• Strong project management and data-driven decision making.
• Experience with digital tools, dashboards, and AI-enabled workflows preferred.

Responsabilidades

• Define and operationalize the LEX operating model, including launch-clock scope and escalation paths.
• Set quality standards for launch readiness planning and milestones.
• Partner with Global, Regions and Markets to translate strategy into actionable plans.
• Implement clear rules for LEX support based on brand priority and risk.
• Lead the AIN Launch Excellence team with defined roles and processes.
• Develop onboarding and learning modules for global launch capabilities.

Conhecimentos

Launch leadership

Global-to-local marketing

People leadership

Stakeholder influence

Formação académica

Bachelor's degree

Advanced degree

Ferramentas

Dashboards

AI-enabled workflows

Analytics tools

Descrição da oferta de emprego

Career Category Marketing Job Description Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best WorkplacesTM ranking by Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201-500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more. Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people's lives. SENIOR DIRECTOR, HEAD LAUNCH EXCELLENCE LIVE

WHAT YOU WILL DO

LEX Operating Model Leadership Define and operationalize the LEX operating model, including launch-clock scope, global-to-local handoffs, governance, decision rights, service levels and escalation paths. Launch Readiness Standards & Launch Judgment Set quality standards for launch readiness planning, milestone preparation, LRRs, leadership touchpoints, risk and decision logs and launch performance, using serial launch judgment to pressure-test plans.

Global-to-Local Marketing Integration Partner with Global teams, ABM, regions and affiliates to translate launch strategy into high-quality launch preparation, integrated launch plans and practical market activation support. Partner with Marketing and ABM teams to identify and close launch-specific guidance and process gaps.

Service-Level & Market Archetype Management Implement clear rules for hands-on, guided and self-service LEX support based on brand priority, market relevance, launch complexity, critical-path risk and escalation triggers.

AIN Capability Center Leadership Hire, onboard and manage the AIN Launch Excellence team, setting role clarity, intake processes, service menus, quality expectations and ways of working with Global, Regional and Market teams. This team acts as the scalable delivery engine for LEX, with clear interfaces to Global, Regional and Market stakeholders.

Tools, Templates & AI Enablement Build and maintain practical LEX assets such as launch dashboards, LRR tools, quality checks, GM checklists, self-assessments, KPI dictionary, playbooks and AI-enabled workflows.

Governance, Reporting & Risk Management Establish launch readiness routines, readiness heatmaps, KPI definitions, risk triggers, decision records and escalation mechanisms that give senior leaders clear visibility into launch readiness and trade-offs.

Learning Loop & Capability Building Develop onboarding, learning modules, communities of practice, reusable launch cases, after-action reviews and post-launch retrospectives so learnings scale across brands and markets. Establish global launch forums to share lessons learned and best practices across brands, accelerating cross-brand learning for teams working toward similar launch timelines.

Stakeholder Engagement Location / Travel: This role is being posted in multiple locations, including the US, India and Europe. Travel expected ~0-20%.

WIN WHAT WE EXPECT OF YOU

• Bachelor's degree required;
• advanced degree preferred.
• Extensive biopharmaceutical commercial experience, ideally 12-15+ years across global, regional and local marketing and commercial roles. Demonstrated serial launch track record: personally led, shaped or played a senior cross-functional role in multiple product launches across brands, markets and launch archetypes.
• Direct experience leading launch excellence, launch readiness, launch operations or multi-market execution, including integrated launch plans, critical-path milestones, risk mitigation and launch governance.
• Proven people management experience, including building teams, setting operating models and coaching talent in complex matrix environments.
• Demonstrated ability to engage senior stakeholders, influence across functions and communicate clearly with executive audiences.
• Strong project management, organizational and analytical skills, with comfort using dashboards, KPIs and risk-based decision-making.
• Experience with digital tools, dashboards, AI-enabled workflows or automation in commercial operations, launch readiness or launch execution preferred.

Preferred requirements

• Serial launch leadership: Proven pattern recognition from multiple biopharmaceutical launches, with the ability to pressure-test plans, anticipate risks and know what good readiness looks like across launch types and markets.
• Global and local marketing expertise: Deep experience across global brand strategy, regional translation and local execution, ideally across launch, inline and lifecycle brands.
• People leadership: Demonstrated success hiring, leading and developing teams, ideally including offshore or capability-center teams.
• Strategic and operational judgment: Ability to connect brand strategy, launch sequencing, market needs, governance, milestones and execution into a practical operating model.
• Stakeholder influence: Strong credibility with senior leaders and ability to align Global, Regional and Market stakeholders without relying on formal authority.
• Pragmatic innovation mindset: Ability to apply AI, automation, dashboards and knowledge management to improve speed, quality and reuse.

THRIVE WHAT YOU CAN EXPECT OF US

As we work to develop treatments that take care of others, we also care deeply for our teammates's well-being and growth. Vast opportunities to learn, develop, and move up and across our global organization. Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act. Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits. Flexible work arrangements. The median gross pay for this role in the posted location is EUR 145,000. Actual pay will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Salary Range EUR - EUR Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.Amgen.Com and follow us on www.Twitter.Com/amgen