SAP SD Consultant

Randstad II - Prestação de Serviços, Limitada; Lisboa; Presencial; EUR 30 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Multicultural environment

Learning and career opportunities

Modern office

Fun team

Work-life balance

Resumo da oferta

Randstad II - Prestação de Serviços, Limitada is seeking a candidate in Lisbon to provide support in Finance IT. Responsibilities include incident management and customization of SAP solutions.

The ideal candidate will have knowledge of finance processes, problem-solving skills, and experience with SAP. This position offers a hybrid work model, modern office, and opportunities for skill development.

Qualificações

• Experience in Finance / IT.
• Basic knowledge on SAP FI/SD customizing.
• Ability to identify and resolve incidents.

Responsabilidades

• Support and analyze incidents through ticketing systems.
• Collect and classify support requests.
• Test and deliver customized solutions.

Conhecimentos

Incident support

Business Processes understanding

SAP FI/CO knowledge

Problem-solving skills

Analytical skills

Negotiation level English

Ferramentas

SAP

Data extraction tools

Descrição da oferta de emprego

Our client pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defense, and connected services. In commercial aircraft, our client offers modern and fuel-efficient airliners and associated services. They are also a European leader in defense and security and one of the world's leading space businesses. In helicopters, they provide the most efficient civil and military rotorcraft solutions and services worldwide.

Responsabilidades Chave

The main tasks and responsibilities will include:

• Incident support;
• Collect incidents through ticketing system;
• Analyze incidents according to priority;
• Understand the issue and be able to reproduce the case;
• Propose and apply a solution to fix;
• In case needed, connect to Headquarter expert teams or development teams for solution Functional & Technical Support requests (how to do … Interface monitoring….);
• Collect functional support requests through ticketing system; Identify interface issues between various SAP & non-SAP systems (SupplyOn, Taulia, KDS, Highradius,..) and resolve with the corresponding expert;
• Analyze and Answer to the end-user requests;
• Small system evolution requests (SAP FI/CO customizing adaptations);
• Collect small systems evolution requests;
• Analyze the requests and design the solution;
• Customize, test and deliver the solution;
• Participate to integration test phases

For these tasks, the jobholder will:

• Prioritize the topics in connection with SAP FI/SD product responsible in Headquarter;
• Validate the solutions with SAP F/SDI product responsible in Headquarter when needed;
• Update relevant SAP FI/SD product documentation (customizing dossier,….);
• More generally, the jobholder is responsible for the quality of the whole support process and proposes permanent improvements in process or ticketing tools.

Competências

Requirements - our ideal candidate will have:

• Experience in Finance / IT ;
• Good understanding of Business Processes in the Finance area (P2P, O2C, T&E);
• Basic technical skills: data extraction, files exchanges, SAP database knowledge, interfaces with cloud solutions…;
• Ability to understand, navigate within a complex application architecture;
• Basic knowledge on SAP FI/SD customizing;
• Ability to identify, clarify, reproduce and resolve incidents;
• Self-motivated problem solver and quick learner;
• Good analytical problem solving and fact-finding skills;
• Well-developed written and verbal communication skills;
• Customer oriented and team spirit;
• Flexibility and capacity to work effectively in a dynamic and changing environment;
• Strong relationship building skills, internally within IT and with business users;
• Language Skills: Negotiation level in English.

Principais Benefícios

• The chance to work in a multicultural environment.
• The opportunity to grow your skills and capabilities thanks to our client's learning offer (digital solutions, classroom sessions, certified training....) and career opportunities across the globe.
• A hybrid working model, allowing you to combine onsite and offsite work.
• A modern office at Parque das Nacoes, well connected to public transportation.
• A motivated and fun crew to grow and build and shape the GBS together.
• An intense and exciting onboarding experience.
• Work in a balanced environment: Beyond the many benefits offered to its employees, joining this team is also the guarantee of a respectable work-life balance.
• Our client supports you to work, connect and collaborate more easily and flexibly. Wherever possible, they foster flexible working arrangements to stimulate innovative thinking.