Remote Customer Success Manager — Tech Projects Lead

SGI; Portugal; Presencial; EUR 42 000 - 62 000; Tempo integral

Resumo da oferta

SGI is seeking a Customer Success Manager to be the main tech contact for customers while supporting an International team. The role is a 12-month contract and can be worked fully remote from Portugal.

You will drive projects to grow the digital business, manage day-to-day customer interactions, and serve as the post-sale point of contact to build advocates within the company. The ideal candidate has 5-7 years in a related role and strong English proficiency.

Qualificações

• Degree in Computer Science, Engineering Management, Business, or related field.
• Minimum 5-7 years in a similar position or as a Technical Project Manager/Consultant in tech in customer-facing roles.
• Proficient level of English, both spoken and written.

Responsabilidades

• Drive projects that grow our markets’ digital business.
• Lead routines with customers and manage day-to-day interactions.
• Serve as the primary post-sale POC to develop strong customer advocates.

Conhecimentos

Customer Success

Project Management

Communication

Stakeholder Mgmt

Formação académica

Computer Science

Engineering Management

Business

Descrição da oferta de emprego

SGI is seeking a Customer Success Manager to be the main tech contact for customers while supporting an International team. The role is a 12-month contract and can be worked fully remote from Portugal.

You will drive projects to grow the digital business, manage day-to-day customer interactions, and serve as the post-sale point of contact to build advocates within the company. The ideal candidate has 5-7 years in a related role and strong English proficiency.