Public Cloud Support Engineer (Sénior)

Claranet Portugal; Portugal; Presencial; EUR 55 000 - 75 000; Tempo integral

Resumo da oferta

Claranet Portugal is seeking a Public Cloud Support Engineer to join our Lisbon-based team. The role focuses on hands-on cloud engineering and support across AWS, Azure, and Google Cloud Platform, with responsibilities spanning IaaS/PaaS design, CI/CD pipelines, and automation.

The ideal candidate will have 3+ years in cloud engineering, strong IaC and scripting skills, relevant cloud certifications, and excellent English communication.

Qualificações

• Degree in IT or related field.
• Minimum of 3 years hands-on experience in public cloud engineering/support.
• Proven experience with at least two of AWS, Azure, GCP.
• Strong IaC experience (Terraform, ARM/Bicep, CloudFormation).
• Experience building CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins, GitLab CI).
• Scripting skills in Python, PowerShell, or Bash.
• At least one professional cloud certification (AWS/Azure/GCP).
• Good English (written and spoken).

Responsabilidades

• Provide hands-on support and troubleshooting across AWS, Azure, and GCP.
• Design, implement, and maintain IaaS and PaaS in multi-cloud environments.
• Create and maintain CI/CD pipelines and IaC tooling.
• Automate tasks using Python, PowerShell, or Bash.
• Ensure high availability, performance, and security of environments.
• Monitor, log, and alert, performing root‑cause analysis and incident resolution.
• Knowledge of cloud security, IAM, networking practices.
• Diagnose and resolve complex cloud-related issues.

Conhecimentos

IT-related degree

Cloud engineering

Public cloud (AWS/Azure/GCP)

IaC (Terraform/ARM/Bicep/CloudForm)

CI/CD pipelines

Scripting (Python/PowerShell/Bash)

Cloud certifications

English proficiency

Formação académica

IT-related degree

Ferramentas

Terraform

ARM/Bicep

CloudFormation

Azure DevOps

GitHub Actions

Jenkins

GitLab CI

Docker

Kubernetes

Descrição da oferta de emprego

We're fast learners, hard workers, natural collaborators... and we Make Modern Happen!

Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely.

We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to address our customers' challenges and to build something stronger together.

Right now, we are looking for a Public Cloud Support Engineer to integrate our internal team, based in Lisbon.

Your responsibilities include:

• Experience (minimum 3 years) in cloud engineering/support, including hands-on experience across at least two of AWS, Azure, and Google Cloud Platform;
• Design, implementation, configuration, and maintenance of IaaS and PaaS services in multi-cloud environments;
• Creating and maintaining CI/CD pipelines and Infrastructure as Code (e.g., Terraform, ARM/Bicep, CloudFormation);
• Proficiency in Python, PowerShell, or Bash for automation and operational tasks;
• Provide support, troubleshoot, and optimize environments across Azure, AWS, and GCP, ensuring availability, performance, and security;
• Experience with monitoring, logging, and alerting tools, performing root-cause analysis and incident resolution;
• Knowledge of identity and access management, networking, and cloud security best practices;
• Diagnosing and resolving complex cloud-related issues;

You must have:

• 12th degree (minimum) or University degree in IT-related field;
• Minimum of 3 years of hands-on experience in public cloud engineering/support;
• Proven hands-on experience with at least two of the following: AWS, Microsoft Azure, Google Cloud Platform;
• Solid experience with IaaS and PaaS services, and Infrastructure as Code (e.g., Terraform, ARM/Bicep, CloudFormation);
• Experience building/maintaining CI/CD pipelines (e.g., Azure DevOps, GitHub Actions, Jenkins, GitLab CI);
• Scripting skills (Python, PowerShell, or Bash);
• At least one professional-level cloud certification (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator/Solutions Architect, Google Professional Cloud Architect);
• Good level of English (written and spoken).

We value:

• Certifications in more than one cloud provider (AWS, Azure, and/or GCP);
• Experience with containers and orchestration (Docker, Kubernetes);
• Knowledge of cloud cost optimization (FinOps) practices;
• Hold ITIL certification;
• Dynamism and initiative;
• High sense of responsibility;
• Problem-solving skills;
• Good communication;
• Team spirit and interpersonal skills;
• Results-oriented;
• Stress management and emotional control.