Pre-Sales Demo & Automation Engineer - Hybrid

Teamviewer Germany Gmbh; Porto; Híbrido; EUR 48 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Onsite onboarding at HQ

Hybrid work model

Work From Abroad Program

Company-wide events

Resumo da oferta

TeamViewer is seeking a Pre-Sales Operations Engineer to enable world-class customer demonstrations of our digital workplace and remote connectivity solutions. You will work across Product Management, SMEs, and Solutions Architects to ensure demo environments and scenarios showcase product capabilities and business value.

The role emphasizes automation, cross-functional collaboration, and scalable operational processes, with hybrid work, onsite onboarding, and a chance to impact global customers.

Qualificações

• 3–5+ years in Technical Product Operations, Platform Operations, Systems Engineering, SRE, Solutions Engineering Operations, or a similar technical role.
• Experience with automation and Infrastructure-as-Code tools such as Terraform, Python, PowerShell, Bash, or similar technologies.
• Strong troubleshooting and problem-solving skills.
• Experience implementing scalable operational processes and monitoring solutions.
• Understanding of modern cloud applications and software architectures.

Responsabilidades

• Manage and maintain TeamViewer ONE and DEX demo environments.
• Troubleshoot environment issues and drive continuous improvements.
• Demo Automation & Operations: manage content updates, integrations, platform configuration, and user access.
• Collaborate with Site Reliability team on automated processes for environment provisioning, data refreshes, and configuration management.
• Implement monitoring and alerting to proactively identify issues.
• Monitor adoption, usage and performance metrics across demo platforms.
• Gather feedback from Solutions Engineering, SMEs, Solutions Architects, and Product teams.
• Identify opportunities to improve environment scalability and operational efficiency.
• Coordinate demo requirements and priorities with Product, Engineering, Product Marketing, SMEs, and Solutions Architects.
• Support enablement activities for major releases and new capabilities.
• Share updates and best practices with the global Solutions Engineering organization.

Descrição da oferta de emprego

TeamViewer is seeking a Pre-Sales Operations Engineer to enable world-class customer demonstrations of our digital workplace and remote connectivity solutions. You will work across Product Management, SMEs, and Solutions Architects to ensure demo environments and scenarios showcase product capabilities and business value.

The role emphasizes automation, cross-functional collaboration, and scalable operational processes, with hybrid work, onsite onboarding, and a chance to impact global customers.