Lisbon Norwegian Client Advisor - On-site

Workster Jobs; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Structured onboarding and ongoing training

Competitive salary

Employee benefits in line with local policies

Resumo da oferta

A leading global financial services firm is seeking a Norwegian Client Advisor for an on-site role in Lisbon, Portugal. In this position, you will deliver high-quality client service to a portfolio of Norwegian-speaking clients, responding to inquiries and supporting onboarding. The ideal candidate should be fluent in Norwegian and English, have a bachelor’s degree, and possess at least 2 years of client service experience in banking or financial services. You will work within a multilingual team and have opportunities for professional development.

Qualificações

• 2+ years’ experience in client service, retail banking, investment platforms, or a financial services environment.
• Familiarity with KYC/AML requirements and client onboarding workflows is desirable.
• Ability to work on-site in Lisbon and collaborate within a multicultural, multilingual team.

Responsabilidades

• Respond to inbound client enquiries in Norwegian and English via phone, email, and chat.
• Provide product and service guidance to clients, including account queries and payments.
• Support client onboarding and KYC processes, ensuring documentation is complete.

Conhecimentos

Fluent Norwegian (written and spoken)

Strong English communication skills

Customer-focused mindset

Attention to detail

Strong IT literacy including MS Office

Formação académica

Bachelor’s degree or equivalent experience in Finance, Business, Languages, or a related discipline

Ferramentas

CRM and case management systems

Descrição da oferta de emprego

A leading global financial services firm is seeking a Norwegian Client Advisor for an on-site role in Lisbon, Portugal. In this position, you will deliver high-quality client service to a portfolio of Norwegian-speaking clients, responding to inquiries and supporting onboarding. The ideal candidate should be fluent in Norwegian and English, have a bachelor’s degree, and possess at least 2 years of client service experience in banking or financial services. You will work within a multilingual team and have opportunities for professional development.