Italian-Speaking Customer Service Specialist

Innopath Consulting Lda; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Shared accommodation

Utilities included in accommodation

Food allowance

Resumo da oferta

Concentrix Lisbon is seeking an Italian-speaking Customer Service Specialist to join our on-site team in Lisbon. You will provide essential customer support in Italian and English, helping deliver a professional and positive customer experience.

The role offers relocation assistance and shared accommodation, with utilities included in the arrangement, to eligible candidates. This is a great opportunity to develop customer service skills within an international environment.

Qualificações

• Fluent Italian proficiency.
• Proficient English proficiency.
• Strong communication and interpersonal skills.

Responsabilidades

• Provide professional customer support in Italian and English.
• Assist customers with questions, requests, and concerns.
• Communicate clearly and professionally throughout each interaction.
• Provide accurate and helpful information to customers.
• Maintain a positive and customer-focused approach.
• Help ensure a high-quality customer experience.

Conhecimentos

Italian fluency

English proficiency

Communication skills

Descrição da oferta de emprego

Job Overview

Are you fluent in Italian and English, passionate about customer service, and interested in joining an international team in Lisbon? We are looking for an Italian-Speaking Customer Service Specialist to join Concentrix Lisbon. In this on-site role, you will provide essential customer support in Italian and English while helping deliver a professional and positive customer experience.

What We Offer

• On-site position in Lisbon, Portugal.
• International and multicultural working environment.
• Relocation support for eligible candidates.
• Accommodation support in a shared apartment with other Concentrix employees.
• Utilities included as part of the accommodation arrangement.
• Food allowance according to the employment conditions.
• Opportunity to develop your customer service and communication skills.
• Opportunity to become part of an international customer support team.

Please note that the relocation package includes access to shared accommodation for a limited period. Further relocation and accommodation details are provided during the recruitment process.

Key Responsibilities

The source description focuses on providing essential customer support in Italian and English as part of the Concentrix Lisbon team.

Your responsibilities will include:

• Provide professional customer support in Italian and English.
• Assist customers with their questions, requests, and concerns.
• Communicate clearly and professionally throughout each interaction.
• Provide accurate and helpful information to customers.
• Maintain a positive and customer-focused approach.
• Help ensure a high-quality customer experience.

Requirements

• Fluent Italian proficiency.
• Proficient English.
• Strong communication and interpersonal skills.

Working Conditions

• On‑site position in Lisbon, Portugal.
• Relocation support available for eligible candidates.
• Shared accommodation available as part of the relocation support package.
• Accommodation support is available for a limited period.
• Utilities are included in the accommodation arrangement.
• Further relocation details will be discussed during the recruitment process.

Ready to Start Your Lisbon Adventure?

If you speak Italian and English, enjoy helping customers, and are looking for an international opportunity in Portugal, this could be the right opportunity for you.

Join Concentrix Lisbon, develop your customer service experience, and become part of an international team in one of Europe's most vibrant cities.