Hungarian Customer Support Specialist — On-Site Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Structured onboarding

Career development

Multicultural team

Resumo da oferta

Cross Border Talents is hiring a Customer Support Specialist for a Lisbon-based Tech account. The role focuses on helping Hungarian-speaking users with account and product support from an on-site office.

You will respond to customer enquiries across channels, document cases, and escalate anomalies as needed. English daily use and strong Hungarian communication are required, with full training and onboarding provided to support growth within a multicultural team.

Qualificações

• Fluent Hungarian and good English required.
• Experience in customer support is a plus.
• You are quick to learn and adapt in a fast-paced environment.

Responsabilidades

• Respond to customer enquiries across multiple channels with courtesy and accuracy.
• Document each case carefully and update systems accordingly.
• Flag any unusual issues or errors to a supervisor for escalation.

Conhecimentos

Hungarian language proficiency

English communication

Customer service mindset

Multicultural teamwork

Descrição da oferta de emprego

Cross Border Talents is hiring a Customer Support Specialist for a Lisbon-based Tech account. The role focuses on helping Hungarian-speaking users with account and product support from an on-site office.

You will respond to customer enquiries across channels, document cases, and escalate anomalies as needed. English daily use and strong Hungarian communication are required, with full training and onboarding provided to support growth within a multicultural team.