Dutch & English Customer Support Specialist (Remote)

JoB Training & Coaching; Amadora; Híbrido; EUR 16 000 - 23 000; Tempo integral

Resumo da oferta

JoB Training & Coaching invites Dutch and English speakers to join an international Customer Support team based in Portugal, with options for remote, hybrid, or office-based work depending on needs. Relocation support is available for EU moves.

As a Customer Support Specialist, you will assist customers via email, chat, and phone, maintain records, and uphold quality standards across global projects. You’ll thrive in a fast-paced environment with multicultural colleagues while building a stable

Qualificações

• Fluent Dutch and good English communication.
• Minimum 1 year experience in customer support, sales support, or contact center roles.
• At least 6 months experience is mandatory for all applicants.
• Strong communication and problem-solving abilities.
• Basic computer and multitasking skills.
• Flexible schedules when required.
• Local candidates only with required language skills.

Responsabilidades

• Support customers through chat, email, and phone channels
• Resolve customer inquiries efficiently and professionally
• Maintain accurate records using internal systems
• Follow company quality standards and KPIs
• Work closely with internal departments when needed
• Deliver a positive customer experience during every interaction

Conhecimentos

Dutch language

English communication

Customer support

Problem solving

Multitasking

Flexibility

Local candidates only

Descrição da oferta de emprego

JoB Training & Coaching invites Dutch and English speakers to join an international Customer Support team based in Portugal, with options for remote, hybrid, or office-based work depending on needs. Relocation support is available for EU moves.

As a Customer Support Specialist, you will assist customers via email, chat, and phone, maintain records, and uphold quality standards across global projects. You’ll thrive in a fast-paced environment with multicultural colleagues while building a stable