Data Understanding Specialist - Data Cycling Center - German Speaking (Fixed-term Contract)

TikTok; Lisboa; Presencial; EUR 42 000 - 70 000; Tempo integral

Resumo da oferta

TikTok is seeking a Global Operations Specialist to support the Global Monetization Integrity team in Lisbon. You will bridge ML engineers and labelers, ensuring accurate data labeling for ads and policy enforcement, aligning with project requirements and quality standards across multiple stakeholders.

The role emphasizes cross-functional collaboration, training, and process optimization to maintain high data integrity in a fast-paced advertising tech environment, with opportunities to impact

Qualificações

• German fluency required; English as working language.
• 1+ years in tech/social media operations data analytics.
• Strong data interpretation and analysis; ML basics a plus.
• Excellent verbal and written communication with requestors/labelers.
• Proven training ability in technical contexts.
• Project management experience in data-heavy environments.
• SQL; Python; R skills preferred.

Responsabilidades

• Bridge between ML engineers and labelers to apply structure to unstructured data.
• Collaborate on project readiness, delivery, reporting with cross-functional teams.
• Assist SOP creation and iteration; maintain SOPs.
• Manage queues and data sets for labeling.
• Train and monitor quality against KPIs and standards.
• Identify operational issues and propose process improvements.

Conhecimentos

German fluency

English fluency

Data analysis

Communication

Training

Project management

Ferramentas

SQL

Python

R

Descrição da oferta de emprego

Discover a career that energizes and excites you every day.

Global Operations

Location:

Lisbon

Employment Type:

Regular

Job Code:

A228887

Responsibilities

The Global Monetization Integrity team ensures TikTok users have a safe experience while viewing advertisements. They work closely with advertisers to create ad policies, manage content review processes, and more. As we continue to add advertising on TikTok, this team is critical in assuring a joyful and creative ads experience for the community.TikTok DCC (Data Cycling Centre):The team focuses on building data-driven solutions and enhancing content understanding for both internal stakeholders and external users, aiming to solve significant problems through a combination of human and direct content understandingAbout the role:Your main responsibility is to act as a bridge between machine learning engineers and labelers, ensuring the accurate application of structure to unstructured data such as video, images, text, etc.

• Project Readiness, Delivery & Reporting:- Cooperate with Pillar DUS on project support and requirements. Provide project specific insights, RCA and business metrics. ( Cooperate with XFN's where required, delegated)- Template application, selection: Work with FA's and DCC on the use, application and criteria for Labeling Template use. ( TCS - JIMU / LP - Neeko )- SOP Creation / Iteration: Align with RD, BP on requirements, adhere to SOP template. Maintain and update SOP during project lifecycle mapping to any change in requirements or RCA feedback.- Queue Creation + Injection: Create Live and where required Practice, Test and 2RQA Queues. Across TCS and LP. Liase with FA for support. RD to own complex Queue injections. DUS to support uploading and injection of pre-identified data sets.- Creation of GDS: Help create, maintain and iterate the Golden Data Set. CS Exam creation linked to GDS.
• Training and Quality Adherence and Integrity:- Train, Host or Record SOP review and application. Distribute to internal BD teams. ( LMS - Absorb)- Monitor the quality of project outputs against KPIs and quality standards, taking corrective actions as necessary to maintain high standards of data accuracy and integrity.- Queue Health Check: Perform periodic reviews and audits of ongoing projects to identify potential issues or areas for improvement, implementing solutions to enhance project outcomes.
• Process Optimization and Problem Resolution:- Identify and address operational challenges or inefficiencies, recommending and implementing process improvements to enhance project flow and compliance with best practices.- Assist in the training and development of DUS team members to ensure they are equipped to meet project demands and quality expectations.

Qualifications

• 1. Fluency in German is required as the role requires communication with German markets & stakeholders, as well as fluency in English as it is the working language.
• 2. 1+ years experience in operation for a tech or social media company data analytic experience.
• 3. Proficiency in data interpretation and analysis; Understanding of AI and Machine Learning concepts, particularly as they relate to data labelling is a plus.
• 4. Excellent verbal and written communication skills for clear and effective communication with both requestors and labelers.
• 5. Strong abilities in simplifying complex instructions and requirements, along with robust experience in training in a technical context.
• 6. Experience in project management with strong organizational skills to manage multiple tasks concurrently, preferably in a data-intensive environment.
• Preferred Qualifications:1. Strong analytical and problem-solving skills to identify and resolve issues.
• Preferred Qualifications:2. Strong technical skills in SQL and scripting languages (Python, R) are a plus.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We are resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.