Danish-Speaking Auto Digital Support Pro - Remote Portugal

CloserHire; Portugal; Presencial; EUR 16 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Resumo da oferta

CloserHire is recruiting a Danish-speaking Customer Support Specialist for an Automotive Digital Services project in Portugal. This is a full-time remote role allowing you to work from home anywhere in Portugal, with relocation support available.

You will handle inquiries via phone, chat, and email, assist with automotive and digital products, and maintain accurate CRM records while collaborating with cross-functional teams to enhance the customer experience.

Qualificações

• Native or fluent Danish (C1-C2) with good English skills.
• Strong communication and customer service skills.
• Interest in automotive and digital products.
• Ability to troubleshoot issues and provide effective solutions.

Responsabilidades

• Respond to customer inquiries via phone, chat, and email.
• Assist customers with questions related to automotive and digital products.
• Troubleshoot issues and provide effective solutions.
• Maintain accurate documentation of interactions in CRM systems.
• Collaborate with colleagues to improve the customer experience.
• Stay up to date with offers, policies, and services to provide timely information.
• Deliver a warm, professional, and solution-oriented experience.

Conhecimentos

Danish language

English language

Customer service

Communication

Descrição da oferta de emprego

CloserHire is recruiting a Danish-speaking Customer Support Specialist for an Automotive Digital Services project in Portugal. This is a full-time remote role allowing you to work from home anywhere in Portugal, with relocation support available.

You will handle inquiries via phone, chat, and email, assist with automotive and digital products, and maintain accurate CRM records while collaborating with cross-functional teams to enhance the customer experience.