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SkyPoint in Porto is seeking a Team Lead to guide and inspire a customer service team. You will coach, monitor performance, and ensure consistent delivery of excellent service.
You will handle escalations, analyze data for improvements, set goals, and collaborate with other departments to implement solutions. Strong leadership and communication are essential.
This full-time role offers accommodation assistance and visa sponsorship for non-EU nationals, with a salary around 1,300 USD per month.
SkyPoint in Porto is seeking a Team Lead to guide and inspire a customer service team. You will coach, monitor performance, and ensure consistent delivery of excellent service.
You will handle escalations, analyze data for improvements, set goals, and collaborate with other departments to implement solutions. Strong leadership and communication are essential.
This full-time role offers accommodation assistance and visa sponsorship for non-EU nationals, with a salary around 1,300 USD per month.