Bilingual Content Moderator (Ukrainian/English) - Lisbon

JoB Training & Coaching; Lisboa; Presencial; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

International office environment

Onboarding and training

Resumo da oferta

JoB Training & Coaching in Lisbon, Portugal, is hiring Content Moderators fluent in Ukrainian and English to help maintain safe online communities. You will review user-generated content across text, images and video, ensuring compliance with platform policies and community standards.

Relocation support is available for eligible candidates. Remote opportunities, if any, require residing in Portugal. You will work in a fast-growing, international environment with onboarding and ongoing training.

Qualificações

• Ukrainian language proficiency at C1 level.
• English language proficiency at B2 level or higher.
• Minimum 1 year of experience in content moderation, trust & safety, customer support, or related fields.
• Strong attention to detail and analytical skills.
• Ability to follow policies and make objective decisions.
• Excellent written communication skills.
• Ability to work independently and in a team.
• Strong organizational and time-management skills.

Responsabilidades

• Review user-generated content including text, images, videos, comments, profiles and advertisements.
• Ensure content complies with platform policies and community guidelines.
• Identify and remove content that violates established standards.
• Escalate complex or sensitive cases to specialized teams.
• Maintain high levels of accuracy, quality, and productivity.
• Document moderation decisions according to internal procedures.
• Support the safety and integrity of online communities.
• Monitor trends and identify potential content risks.
• Collaborate with internal departments to improve moderation processes.
• Participate in ongoing training and quality improvement initiatives.
• Handle sensitive content professionally and responsibly.
• Meet daily and weekly performance targets.

Conhecimentos

Ukrainian language (C1)

English language (B2+)

Attention to detail

Policy compliance

Written communication

Time management

Team collaboration

Adaptability

Formação académica

Experience in Moderation-related fields

Descrição da oferta de emprego

JoB Training & Coaching in Lisbon, Portugal, is hiring Content Moderators fluent in Ukrainian and English to help maintain safe online communities. You will review user-generated content across text, images and video, ensuring compliance with platform policies and community standards.

Relocation support is available for eligible candidates. Remote opportunities, if any, require residing in Portugal. You will work in a fast-growing, international environment with onboarding and ongoing training.