AML Coordinator

PwC Portugal; Matosinhos; Presencial; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

PwC Portugal is looking for a professional to lead the Anti-Financial Crime team in Matosinhos. This role involves managing AML operations, ensuring high-quality delivery while supporting team capability building and optimizing processes. Candidates should have substantial experience in AML and a Master’s degree in a related field.

The position demands strong problem-solving and communication skills along with a proactive approach to enhance client experience and team performance. Excellent English skills are essential for this role.

Qualificações

• At least 4 years of experience in AML/CFT in a Big Four or compliance environment.
• Minimum 2 years of coordination, mentoring, or team supervision experience.
• Strong understanding of AML processes including CDD and regulatory frameworks.

Responsabilidades

• Lead daily AML operations and client deliverables, managing quality and timelines.
• Monitor performance to identify risks and bottlenecks proactively.
• Coach team members, driving capability building and empowering top performers.
• Drive continuous improvement in service delivery and customer experience.

Conhecimentos

AML processes

Team coordination

Data analysis

Stakeholder management

Formação académica

Master’s degree in Audit, Business, or Financial Crime

Ferramentas

Reporting tools

Performance monitoring dashboards

Descrição da oferta de emprego

Who We Are

PwC Services Portugal (PSP) is a joint venture between PwC Luxembourg and PwC Portugal, serving as an integral extension of PwC Luxembourg, supporting its clients. Leveraging a unique pool of talented professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service delivery by integrating seamlessly into PwC Luxembourg’s operations and addressing talent attraction challenges sustainably.

PSP provides a range of services, including Assurance Audit (spanning all industries, with a particular focus on Real Estate and Private Equity), Broader Assurance Services, Tax (including Managed Services, Corporate Tax, VAT, and Accounting), and Advisory (specializing in the Global Fund Industry, Real Estate Valuation and including AML/Compliance services). For this opportunity, your CV must be submitted in English.

Your Mission

A career within the Anti‑Financial Crime team will provide you with the opportunity to support clients in managing and mitigating financial crime and money laundering risks. In this role, you will combine hands‑on AML expertise with team coordination responsibilities, ensuring high‑quality delivery while driving team efficiency, performance, and client experience.

Be Part Of Our Team Where You Will

• Lead and coordinate daily AML/CFT operations and client deliverables, ensuring quality, timelines, and prioritization are effectively managed while acting as a key point of contact for ongoing activities.
• Monitor performance using reporting tools, dashboards, and operational data to proactively identify risks, bottlenecks, and improvement areas.
• Coach and support team members at all levels, driving capability building, strengthening skills of team members when needed, and empowering top performers through a hands‑on “show, don’t just tell” / “leading from the front” approach to increase autonomy and reduce escalations.
• Drive continuous improvement of customer experience and service delivery by working cross‑functionally on planning, staffing, training, quality, and performance management.
• Identify and implement process optimization opportunities, translating insights into concrete, high‑impact actions.

Qualifications

• A Master’s degree in Audit, Business, Economics, Financial Crime or a related field.
• At least 4 years of experience in AML/CFT, ideally within a Big Four, consulting, or compliance environment.
• Minimum experience of 2 years in coordination, mentoring, or team supervision.
• Strong understanding of AML processes, including CDD, monitoring, and regulatory frameworks.
• Interest or exposure to new technologies and crypto‑related AML challenges.
• Excellent communication skills in English.
• A structured, proactive mindset with strong organizational and stakeholder management skills.
• Confidence working with data, reporting tools, and performance monitoring dashboards.
• A collaborative mindset with the ability to balance delivery and team leadership responsibilities.