AI Ad Support Specialist – Lisbon (Full-Time)

CB Talents; Lisboa; Presencial; EUR 14 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance (€154/month)

Performance bonus up to €200/month

Private health coverage

Paid onboarding 15 days

22 days annual leave

Contract-to-permanent after 2 years

Resumo da oferta

CB Talents in Lisbon is seeking a customer support specialist to assist businesses and creators using AI advertising tools via chat, email, and phone. You will troubleshoot ad delivery, billing and account management, set up campaigns, and ensure compliance with platform guidelines, delivering quick, clear solutions.

Join a world-leading AI research team on a state-of-the-art riverside campus with a 12-month contract, strong growth prospects, and a monthly gross package that includes a base and

Qualificações

• Strong communication skills and a customer-first mindset.
• Basic technical troubleshooting ability and comfort navigating software platforms.
• Flexible, rotating shifts in a fast-paced environment.

Responsabilidades

• Support businesses and creators using cutting-edge AI ad tools via chat, email, and phone
• Troubleshoot ad delivery, billing, account management, and campaign setups
• Guide users on advertising policies and platform guidelines with quick, clear solutions

Conhecimentos

Communication skills

Customer focus

Troubleshooting

Shifts flexibility

Descrição da oferta de emprego

CB Talents in Lisbon is seeking a customer support specialist to assist businesses and creators using AI advertising tools via chat, email, and phone. You will troubleshoot ad delivery, billing and account management, set up campaigns, and ensure compliance with platform guidelines, delivering quick, clear solutions.

Join a world-leading AI research team on a state-of-the-art riverside campus with a 12-month contract, strong growth prospects, and a monthly gross package that includes a base and