Workplace Operations Manager

Huntsman; Polska; On-site; PLN 180,000 - 300,000; Full time

Job summary

Huntsman Corporation's GBS Team invites applications for a Workplace Operations Manager at our Krakow site. You will oversee day-to-day office operations, facilities, reception, and site maintenance, ensuring safety, hygiene, and service standards are consistently upheld and coordinating with stakeholders, building management, and external vendors.

The role requires a Bachelor's degree, 3+ years in a similar management role (GBS/SSC/BPO) and experience supervising a small team.

Qualifications

• Bachelor's degree required.
• 3+ years in similar office and administration management roles in GBS/SSC/BPO (international) environment or managing buildings/office space for ~300 people.
• Experience supervising a small team in office facilities/administration.
• High proficiency with Outlook and Microsoft Office.
• Very good proficiency in SharePoint & PowerPoint.
• Experience managing budgets, vendors, and compliance requirements.
• Ability to maintain compliance with ethics, regulations, and health & safety standards is beneficial.
• Fluent English for effective collaboration with stakeholders.

Responsibilities

• Manage daily office operations, including facilities, reception, and administrative teams.
• Manage the office facilities budget and approve purchase requisitions.
• Supervise GBS Hub projects including space optimization, expansions, IT equipment, and access control.
• Develop plans to improve office facilities' efficiency and effectiveness.
• Coordinate Health & Safety topics for the location.
• Oversee 24x7 security management for employee and visitor safety.
• Procure and manage maintenance supplies and equipment.
• Serve as central contact for facilities with internal teams, vendors, and building management.
• Develop and maintain vendor relationships, negotiate contracts, and manage projects.
• Maintain updates on ongoing projects, maintenance schedules, and stakeholder communications.
• Oversee maintenance of HVAC, plumbing, electrical, and security systems.
• Maintain knowledge management processes and documentation accuracy.
• Coordinate annual review of workplace documentation with owners.
• Maintain records of maintenance, repairs, and service contracts.
• Oversee business continuity processes and updates to support uninterrupted services.
• Ensure compliance with ethics, regulations, retention, and health & safety standards.
• Coordinate calendar of visits, trainings, and events.

Skills

Outlook

SharePoint

PowerPoint

Microsoft 365

English proficiency

Budget management

Vendor management

Team supervision

Administration management

Communication skills

Education

Bachelor's degree

Tools

Outlook

Microsoft 365

SharePoint

PowerPoint

Job description

Role Overview

Huntsman Corporation's GBS Team is looking for a Workplace Operations Manager for our established site in Krakow. This role is responsible for the day-to-day operation of the office, including workplace services, administration, reception, facilities, infrastructure and site maintenance. The role ensures that safety, hygiene and service standards are consistently maintained and works closely with internal stakeholders, building management, external suppliers and vendors

Role Responsibilities

• Manage daily office operations, including facilities, reception, and administrative teams, ensuring smooth functionality.
• Manage the office facilities budget and approving purchase requisitions.
• Supervise management of GBS Hub related projects including space optimization, office expansion projects, mobile phones, ergonomic tools/furniture, key / staff cards management, IT equipment.
• Developing plans to enhance office facilities' efficiency and effectiveness.
• Coordinating all Health & Safety related topics for the location.
• Overseeing 24x7 security management for employee and visitor safety.
• Procuring and managing office maintenance supplies and equipment.
• Serve as the central point of contact for facilities-related matters with internal teams, external vendors, and building management.
• Developing and maintaining vendor relationships, negotiating contracts, and managing projects.
• Maintain clear communication of ongoing projects, maintenance schedules, and updates to stakeholders.
• Overseeing maintenance of office facilities, including HVAC, plumbing, electrical, and security systems.
• Overseeing knowledge management process, ensuring that procedures, guidelines and operational documentation are accurate, accessible and consistently maintained.
• Coordinate the annual review of workplace documentation and follow up with process owners on required updates.
• Maintaining accurate records of maintenance, repairs, and service contracts.
• Overseeing business continuity scenarios and ensuring process is kept up to date to support uninterrupted services
• Maintaining compliance with company ethics, regulations, document retention requirements, and health & safety standards.
• Overseeing calendar with internal and external visits, trainings and events.

Experience and Competencies

We are looking for a hands-on, service-oriented manager who can maintain well-established workplace processes, ensure operational continuity and continue improving the employee and visitor experience.

What we are looking for

• Bachelor's degree.
• Experience and knowledge gained from at least minimum 3 years work experience in similar office and administration management roles in GBS/SSC/BPO (international) environment or in managing buildings and office space in large settings of ~300 people.
• Experience with managing a small number of people when it comes to office facilities and administration.
• High level of proficiency with Outlook Emails and Microsoft programs.
• Very good level of proficiency of SharePoint & PowerPoint.
• Frontline management experience or working with different core groups.
• Proven ability to manage budgets, vendors, and compliance requirements effectively.
• Ability to maintain compliance with company ethics, regulations, and health & safety standards is very beneficial.
• Preferably experience with Health & Safety regulations.
• Exceptional communication, interpersonal, and problem-solving skills.
• Service-oriented approach with the ability to adapt to dynamic priorities.
• Ability to adapt to new instructions and dynamic organizational priorities is critical.
• Problem-solving and decision-making abilities.
• Proficient English required for effective collaboration with stakeholders.

About Us

At Huntsman, we pride ourselves on being a people-oriented organization.

Our family-like atmosphere is cultivated by our diverse groups of team members around the world.

We welcome the talent, experience and fresh ideas that employees at all stages of their careers, from interns to seasoned professionals, bring to Huntsman.

In return, we offer you the opportunity to become an integral part of a dynamic, industry-leading company, where safety and ethics always come first.