Workplace Manager, Krakow

BlackLine Sp. Z.o.o. (Poland); Kraków; On-site; PLN 120,000 - 150,000; Full time

Job summary

BlackLine Krakow is seeking a Workplace Manager to build a vibrant, high-performing office environment supporting a global finance automation leader. You will lead day-to-day operations, coordinate space planning, vendor management, safety, and employee experiences.

In this role you will partner with global Workplace Services, People, Finance, and IT to align policies with local needs, organize events, and ensure a top-tier working atmosphere for our local teams in Krakow.

Qualifications

• 5+ years of workplace experience, office operations, or hospitality in a multinational environment.
• Experience coordinating workplace technology and IT service delivery is a plus.
• Experience managing office relocation projects, including space planning and vendor management.

Responsibilities

• Support the team in achieving global workplace policies and initiatives and participate in the Global Workplace Services team.
• Implement the Krakow operation strategy as set by local leaders.
• Provide best-in-class client service that is timely, accurate, and seamless; solve problems quickly.
• Evaluate and implement innovative ways to enhance service delivery and culture in the workplace.
• Cultivate relationships with leadership, employees, and clients to create a customized in-office experience.
• Manage reception and act as virtual directory for employees and guests.
• Ensure health and safety by coordinating a team and vendors; maintain safety protocols.
• Confirm compliance with health, safety, and fire Polish legislation.
• Manage vendor performance for cleaning, supplies, shipments, and maintenance.
• Oversee site upkeep and pre-start checks, ensuring high appearance and operations.
• Lead food and beverage program implementation for the workplace.
• Liaise with building landlord and local vendors; resolve facilities issues.
• Identify efficiencies and value-add opportunities across local operations.
• Collaborate with People, Finance, IT to ensure data integrity and alignment.
• Adhere to procurement, finance, and accounting policies.
• Organize social events and local meetings for BlackLine Krakow.

Skills

Workplace experience

Office operations

Hospitality

Vendor management

Event planning

IT service delivery

MS Office

Teams & SharePoint

Tools

MS Office

Teams & SharePoint

Job description

Make Your Mark: BlackLine is a pioneer and global leader in Finance Automation, trusted by over 4,000 customers worldwide to modernize their financial operations. Our Krakow office is a rapidly growing strategic hub of innovation, collaboration, and talent. As the Workplace Manager, you will play a pivotal role in this expansion by acting as the heart of our local presence. You will have the unique opportunity to build a high-performing environment that reflects BlackLine’s core values, ensuring our modern facility serves as an inspiring, world-class home base for our local teams.

Job Summary

The Workplace Services team at BlackLine is energetically focused on the employee experience and manifesting the BlackLine brand with fresh, vibrant, and inspiring workspaces. The Workplace Manager, Krakow will be given a task of utmost importance: to take care of our team’s well‑being and daily workplace operational tasks to ensure the business is operating at the highest levels. The success of this individual lies in the ability to develop strong professional relationships with the Krakow team, collaborate with the global Workplace Services organisation, and focus on exceptional employee experiences.

Roles and Responsibility

• Support the team in achieving the global workplace policies, goals, and initiatives, and be an engaged, active participant in the Global Workplace Services team.
• Implement the strategy and direction of BlackLine Krakow operations as set by the local functional leaders.
• Provide best-in‑class client service that is timely, accurate and seamless; demonstrate sound judgement and quick problem‑solving in a challenging environment where two days are rarely the same.
• Evaluate, identify, and implement innovative ways to enhance service delivery to maximise and foster a rich culture of connection, collaboration, productivity, and fun in the workplace.
• Cultivate a genuine and personal connection with BlackLine leadership, employees, and clients, and create a customised experience so they can work seamlessly, productively, and efficiently.
• Create a positive, first‑impression experience by managing the reception of employees, guests, and visitors to the Krakow workplace.
• Function as a virtual directory for all employees and guests through possessing full knowledge of conference rooms, departmental locations, leadership, BlackLine policies, building policies, and other pertinent operational information.
• Ensure the health and safety of employees and guests through managing a team and vendors to maintain a clean, clutter‑free workplace environment, first aid supplies, and required safety protocols.
• Confirm compliance with required health, safety, and fire Polish legislation.
• Manage vendor performance for cleaning services, procurement of office supplies and equipment, daily post collection and distribution, shipping and receiving operations, and maintenance of office furniture and equipment.
• Commit to the local maintenance and upkeep of the location and arrive before the start of the business day to conduct site walks, ensuring the highest level of appearance and operations of the workplace.
• Manage the overall implementation and program of the food and snack/beverage programs for the workplace; develop a catering program with high‑quality options and offerings.
• Manage the BlackLine relationship with the building landlord and function as local liaison to BlackLine; address and resolve facilities issues and other building concerns.
• Establish relationships with local vendors, following established procurement processes.
• Identify and implement efficiencies and value‑add opportunities across the local workplace operation.
• Partner with functional managers and the People team; consult with Finance, IT, and other departments to ensure 100% data integrity and compliance.
• Adhere to all BlackLine policies and procedures, including procurement, finance, and accounting processes.
• Own all things social; we love getting together! Manage and organise social activities and company local meetings (virtual and in person); manage BlackLine Krakow employee events and celebrations.

Working Conditions

This is an on‑site position requiring full‑time attendance in the workplace. Minimal business travel is anticipated.

Total Base Pay Range: 120 000,00 - 150 000,00 PLN annual

What You’ll Bring

• 5+ years of Workplace experience, office operations, hospitality, or a similar environment.
• Experience in a multinational organisation preferred.
• Event planning and hospitality experience is a strong advantage.
• Experience coordinating workplace technology and IT service delivery.
• Proven experience managing office relocation projects, including space planning, vendor management, and workplace setup.

Technical/Specialised Knowledge, Skills, and Abilities

• A personable and professional demeanour
• Experienced user of MS Office, Teams & SharePoint
• Excellent command of written and spoken English and Polish
• Strong initiative and the ability to work independently.
• High level of resourcefulness, confidence, and critical thinking skills
• Organised and meticulous, with proven ability to manage multiple tasks on time
• Thrive at BlackLine

Because You Are Joining

A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem‑solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in‑person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.

Accommodations

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Wondering what it’s like to work at BlackLine?

Don’t take our word for it. We’ve been voted Best Place to Work by Inc. Magazine four years in a row. Built in LA ranks us in their top 100 Best Places to Work in LA. Reviewers on Glassdoor say we have “smart and kind people,” “phenomenal culture,” and “good work/life balance.” Sound good? Check out our open positions and see if there’s a fit for you.