Workday HR Systems Specialist - Tier 2

Elanco Tiergesundheit AG; Poland; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Office in Warsaw center

Sports cards (Multisport)

Private medical care

Life insurance

Language learning platform

Theatre tickets discounts

Animal-friendly office

Job summary

Elanco Tiergesundheit AG in Warsaw seeks an HR Systems Administrator to manage daily administration of the HRIS (Workday) for EMEA/APAC/US regions. You will provide Tier 2 support, resolve data issues, and collaborate with Tier 1 and Tier 3 teams to ensure smooth HR processes.

The role requires 2+ years in HR/Shared Services, Workday experience, and strong analytical and communication skills. Flexible hybrid work with a Warsaw office is offered, along with benefits and growth opportunities.

Qualifications

• Bachelor’s degree in HR, Finance, Administration, IT or related field.
• 2+ years of HR or Shared Services experience in an international environment.
• Workday experience is required.

Responsibilities

• Provide Tier 2 Workday support, addressing technical issues, system errors, and data discrepancies.
• Troubleshoot and resolve system problems, escalating to Workday Functional Leads as needed.
• Conduct root cause analysis to prevent recurring issues.
• Support system change implementations, including configurations, security, and data loads.
• Gather requirements and design solutions with Workday Functional Leads.
• Develop and maintain system documentation, including user guides, training materials, and SOPs.
• Monitor Workday integrations and escalated discrepancies to process owners.
• Lead transition calls with Workday Functional Leads, ensuring effective knowledge sharing.
• Participate in system testing and quality assurance activities.
• Stay current with Workday releases, features, and best practices.
• Contribute to HR process automation and improvement initiatives.
• Train and guide Tier 1 and other HR Functions.
• Deliver services within defined SLAs/KPIs, driving operational efficiency and continuous improvement.
• Proactively identify opportunities to enhance employee experience.

Skills

Fluent English

Analytical thinking

Communication skills

Teamwork

Problem-solving

Independent work

Education

Bachelor’s degree in HR, Finance, Admin, IT

Tools

Workday

Job description

Elanco Tiergesundheit AG in Warsaw seeks an HR Systems Administrator to manage daily administration of the HRIS (Workday) for EMEA/APAC/US regions. You will provide Tier 2 support, resolve data issues, and collaborate with Tier 1 and Tier 3 teams to ensure smooth HR processes.

The role requires 2+ years in HR/Shared Services, Workday experience, and strong analytical and communication skills. Flexible hybrid work with a Warsaw office is offered, along with benefits and growth opportunities.