Vulnerability Management Operations Analyst

Mindbox Sp. z o.o.; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Flexible cooperation model

Hybrid work setup

Training platforms

Healthcare benefits

High-quality equipment

Job summary

Mindbox is seeking a Vulnerability Management Operations Analyst to join the CSAT VM Operations Team in Kraków. You will drive remediation activities, manage daily planning, and produce accurate reports for senior stakeholders under SLAs.

This hybrid role offers a flexible cooperation model, access to training, and a collaborative culture with experienced professionals. You’ll work with Power BI, JIRA, ServiceNow, and AI-enabled tools to strengthen our security posture.

Qualifications

• Solid understanding of the Vulnerability Management lifecycle and patch management processes.
• Advanced Excel skills (Pivot Tables, formulas, data handling).
• Familiarity with SQL, Cloud technologies; knowledge of API & Python a plus.
• Experience with Microsoft Teams, JIRA, ServiceNow, and Confluence.
• Ability to adapt to new tools, including AI-powered platforms.
• Comfortable working with large datasets for issue identification and remediation planning.

Responsibilities

• Manage the Vulnerability Consolidation Service and Central Planning Platform.
• Review compliance reports, validate timelines, and execute corrective actions.
• Use AI-powered tools and coordinate efficiently with the Cybersecurity Engineering team.
• Support analysis of urgent security issues and deliver accurate reporting to accelerate remediation.
• Produce operational reports using Power BI, Cyberport, Cyberflows, and other data sources.
• Review automated outputs for discrepancies and create or implement corrective action plans.
• Collaborate with patching teams and control areas to ensure compliance and drive 'Path to Green' initiatives.
• Work closely with the CTO team on prioritizing and supporting decommissioning processes.
• Organize, manage, and track meetings and action points using AI technologies.
• Assist with ad-hoc governance and operational tasks as required.

Skills

Vulnerability Management

Advanced Excel

SQL

Cloud technologies

API

Python

JIRA

ServiceNow

Confluence

Microsoft Teams

Tools

Power BI

Cyberport

Cyberflows

Job description

O projekcie

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.

As a Vulnerability Management Operations Analyst, you’ll be a key member of the CSAT VM Operations Team, reporting to the Head of VM Operations. This role focuses on tracking and driving remediation activities, managing daily planning sessions, producing accurate reports, and collaborating with key stakeholders to maintain compliance with SLAs.

Sounds like your kind of challenge?

#LI - Hybrid 6x/month from the office in Kraków.

What you get in return

• Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.).
• Hybrid work setup – 6x/month from the office in Kraków.
• Collaborative team culture – work alongside experienced professionals eager to share knowledge.
• Continuous development – access to training platforms and growth opportunities.
• Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more.
• High quality equipment – laptop and essential software provided.

Wymagania

Knowledge & Expertise

• Solid understanding of the Vulnerability Management lifecycle and patch management processes.
• Advanced Excel skills (Pivot Tables, formulas, data handling).
• Familiarity with SQL, Cloud technologies; knowledge of API & Python a plus.
• Experience with Microsoft Teams, JIRA, ServiceNow, and Confluence.

Technical Mindset

• Ability to adapt to new tools, including AI-powered platforms.
• Comfortable working with large datasets for issue identification and remediation planning.

Soft Skills

• Excellent problem-solving and decision-making skills.
• Strong communication abilities for senior management reporting and stakeholder engagement.
• Proactive, independent, and skilled in multitasking under pressure.

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Codzienne zadania

• Manage the Vulnerability Consolidation Service and Central Planning Platform.
• Review compliance reports, validate timelines, and execute corrective actions.
• Use AI-powered tools and coordinate efficiently with the Cybersecurity Engineering team.
• Support analysis of urgent security issues and deliver accurate reporting to accelerate remediation.
• Produce operational reports using Power BI, Cyberport, Cyberflows, and other data sources.
• Review automated outputs for discrepancies and create or implement corrective action plans.
• Collaborate with patching teams and control areas to ensure compliance and drive 'Path to Green' initiatives.
• Work closely with the CTO team on prioritizing and supporting decommissioning processes.
• Organize, manage, and track meetings and action points using AI technologies.
• Assist with ad-hoc governance and operational tasks as required.