Velys Clinical Specialist

Antler; Warszawa; On-site; PLN 163,000 - 262,000; Full time

Benefits offered by this job

Annual bonus with target

Vacation days

Parental leave

Bereavement leave

Caregiver leave

Well-being reimbursement

Recognition awards

Insurance plans

Job summary

Johnson & Johnson MedTech is seeking a Clinical Specialist to build key accounts across the CEE North region (Poland, Lithuania, Latvia, Estonia). You will provide clinical support for Arthroplasty, identify growth opportunities, and help deploy new products while maintaining strong customer relationships.

The role includes collaboration with sales, marketing, and service teams, and requires 3-5 years of medical devices experience, resilience under pressure, and excellent communication skills.

Qualifications

• Bachelor’s degree in medical technology or biomedical sciences preferable.
• Min 3-5 years of experience with Medical Devices (required).
• Clinical Specialist with proven experience in Arthroplasty (strongly preferred).
• Must be able to work under pressure.
• A strong team player with excellent interpersonal, communication & presentation skills.
• Strong, proven leadership skills, driven by a passion to excel in a customer-centric and innovative organization.

Responsibilities

• Achieve high levels of customer happiness through customer relationships, product support and services.
• Provide a clinical support in CEE North Region focus on Velys Robotic Assisted Solution procedure. Include providing recommendations about new features and product improvements.
• Identify development opportunities and increase unit growth, profitability, and market share for target customers.
• Improve the efficiency and effectiveness of delivered health care services to patients through in-service education and training where appropriate.
• Support sales, scrub, marketing and franchise teams and other Johnson & Johnson MedTech business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.
• Manage Account information through effective, timely reports and accurate customer records.
• Support of the commercial strategy primarily the value creation pillar (Contracting & Tenders, market access – DRG shaping, OR Efficiency, product content, advertising and promotion, future product pipeline incl. LEX process).
• Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate J&J MedTech from competitors.
• Work closely with marketing team in new product launch, clinical meetings & training.
• Run Training for commercial & scrub technician team.
• Reporting on cases completed
• Office/Field time 25% / 70%

Skills

Account Management

Communication

Cross-Functional Collaboration

Customer Centricity

Customer Experience Management

Customer Relationships

Customer Satisfaction

Data Savvy

Medical Technology

Operational Excellence

Organizing

Personalized Services

Presentation Design

Problem Solving

Relationship Building

Revenue Management

Solutions Selling

Sustainable Procurement

Technical Credibility

Vendor Selection

Education

Bachelor’s degree in medical technology or biomedical sciences

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

MedTech Sales

Job Sub Function

Key Account Management – MedTech (No Commission)

Job Category

Business Enablement/Support

All Job Posting Locations

Warsaw, Masovian, Poland

Job Description

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Clinical Specialist is responsible for building relationships with key accounts and provides a clinical support in Region CEE North (Poland, Lithuania, Latvia, Estonia). The position will develop business opportunities across the Johnson & Johnson MedTech range of products with leading clinical support and migrating Depuy Synthes new product for Account-based Business Plans. The role is also responsible for developing long-term positive customer relationships to build customer dedication and confidence in Johnson & J‑and‑J MedTech as a preferred supplier.

Job Responsibilities

• Achieve high levels of customer happiness through customer relationships, product support and services.
• Provide a clinical support in CEE North Region focus on Velys Robotic Assisted Solution procedure. Include providing recommendations about new features and product improvements.
• Identify development opportunities and increase unit growth, profitability, and market share for target customers.
• Improve the efficiency and effectiveness of delivered health care services to patients through in-service education and training where appropriate.
• Support sales, scrub, marketing and franchise teams and other Johnson & J‑and‑J MedTech business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.
• Manage Account information through effective, timely reports and accurate customer records.
• Support of the commercial strategy primarily the value creation pillar (Contracting & Tenders, market access – DRG shaping, OR Efficiency, product content, advertising and promotion, future product pipeline incl. LEX process).
• Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate J&J MedTech from competitors.
• Work closely with marketing team in new product launch, clinical meetings & training.
• Run Training for commercial & scrub technician team.
• Reporting on cases completed
• Office/Field time 25% / 70%

Qualifications

• Bachelor’s degree (medical technology or biomedical sciences preferable)
• Min 3-5 years of experience with Medical Devices (required)
• Clinical Specialist with proven experience in Arthroplasty (strongly preferred)
• Must be able to work under pressure.
• A strong team player with excellent interpersonal, communication & presentation skills.
• Strong, proven leadership skills, driven by a passion to excel in a customer‑centric and innovative organization.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes.

The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans.

In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Required Skills

Preferred Skills

Account Management, Communication, Cross-Functional Collaboration, Customer Centricity, Customer Experience Management, Customer Relationships, Customer Satisfaction, Data Savvy, Medical Technology, Operational Excellence, Organizing, Personalized Services, Presentation Design, Problem Solving, Relationship Building, Revenue Management, Solutions Selling, Sustainable Procurement, Technical Credibility, Vendor Selection

The Anticipated Base Pay Range For This Position Is

zł163,000.00 - zł262,200.00

Benefits

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & J‑and‑J Careers.

• This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.