UX Designer — Complex Engineering Workflows

hitachi; Kraków; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Job summary

Hitachi Energy is seeking a skilled UX/UI Designer to join our User Experience practice in Kraków. You will work with product, engineering and delivery teams to shape a data-driven product vision for a complex power-automation ecosystem.

You will research, map workflows, interview stakeholders and users, and produce high-quality UX deliverables that inform product strategy and roadmaps. This role emphasizes independent work, clear communication and evidence-based design decisions.

Qualifications

• 3+ years of professional UX experience with a strong research component.
• Experience on at least one substantial UX/UI project for a complex enterprise or specialist system.
• Ability to model complex workflows and dependencies.
• Evidence turning ambiguous input into actionable design delivery plans.

Responsibilities

• Plan and execute an end-to-end design thinking process.
• Clarify business objectives, scope, assumptions and decisions with product/engineering stakeholders.
• Review existing docs, issue reports, backlogs, designs and training materials.
• Prepare research activities, interview scripts and usability testing scenarios.
• Conduct stakeholder and user interviews and map workflows.
• Map multi-stage engineering/configuration workflows and dependencies.
• Identify fragmentation across apps, scripts, or documents.
• Convert findings into archetypes, jobs-to-be-done, journeys and use cases.
• Build traceable links between evidence, user needs and UX recommendations.
• Produce a prioritized UX backlog and contribute to strategy and roadmap decisions.
• Define UX/UI requirements for consistent experiences across touchpoints.
• Present findings clearly to technical and non-technical stakeholders.

Skills

User research

Information Architecture

Product Design

Service Design

UX audits

Workshop facilitation

Stakeholder communication

Research synthesis

Education

Bachelor's degree in design, computer science, information sciences and/or HCI

Tools

UX research tools

Job description

Hitachi Energy is seeking a skilled UX/UI Designer to join our User Experience practice in Kraków. You will work with product, engineering and delivery teams to shape a data-driven product vision for a complex power-automation ecosystem.

You will research, map workflows, interview stakeholders and users, and produce high-quality UX deliverables that inform product strategy and roadmaps. This role emphasizes independent work, clear communication and evidence-based design decisions.