Transition Wave Senior Manager

Lodzplus; Łódź; Hybrid; PLN 180,000 - 240,000; Full time

Job summary

Lodzplus seeks a Transition Wave Senior Manager to lead the day-to-day execution of transition waves within the assigned business unit. You will help define scope, timelines and milestones, while coordinating wave activities across planning, knowledge transfer and ramp-up phases.

In collaboration with the Transition Functional Lead and Global Capability Model teams, you will ensure a smooth, compliant transition that preserves continuity of critical operations and adheres to execution standards.

Qualifications

• End-to-end management of transition waves across scope, timeline, milestones and issue resolution.
• Coordinate knowledge transfer, ramp-up, go-live, and stabilization activities.

Responsibilities

• Manage end-to-end execution of individual transition waves to keep scope, timelines and milestones on track.
• Maintain detailed wave plans covering knowledge transfer, ramp-up, go-live, and stabilization.
• Track progress, risks and issues and escalate when needed to Transition Functional Lead and PMO.
• Ensure continuity of critical operations across the assigned wave.
• Own wave-level activity tracking and milestone delivery within defined scope and timeline.
• Coordinate with knowledge transfer PMO to align activities with wave milestones.
• Monitor SME availability, knowledge transfer completion, and document sign-offs.
• Escalate delays or readiness gaps to the Transition team and drive timely resolutions.
• Act as day-to-day coordinator between business units, SMEs, site leads and delivery teams.
• Support stage-gate reviews and provide wave-level input for go/no-go decisions.
• Coordinate hypercare and stabilization to track service performance against SLAs and KPIs.
• Assist handover of wave activities into steady-state operations.
• Escalate recurring issues and identify root causes for process improvement.

Job description

The Transition Wave Senior Manager is accountable for the day-to-day execution of individual transition waves within the assigned business unit or business function scope. You will help deliver scope, timelines, and issue resolution, while coordinating wave activities across planning, knowledge transfer, and ramp-up phases.

In close collaboration with the Transition Functional Lead and Global Capability Model delivery teams, you will help ensure a smooth, compliant transition that follows execution standards and protects continuity of critical operations.

How you will contribute:

• Manage the end-to-end execution of individual transition waves, making sure scope, timelines, milestones, and issue resolution stay on track.
• Support and maintain detailed wave plans across knowledge transfer, ramp-up, go-live, and stabilization.
• Track and report wave progress, risks, and issues to the Transition Functional Lead, project management office, and relevant teams, bringing the right people together to resolve issues quickly.
• Support continuity of critical business operations across the assigned wave.
• Own wave-level activity tracking and milestone delivery, making sure commitments are met within the defined scope and timeline.
• Coordinate with the knowledge transfer project management office to keep knowledge transfer activities on schedule and aligned to wave milestones.
• Track subject matter expert availability, knowledge transfer completion rates, and documentation sign-offs.
• Escalate delays or readiness gaps to the Transition team.
• Act as the day-to-day coordination point between business unit or business function teams, subject matter experts, site leads, and Global Capability Model delivery teams for all wave activities.
• Support stage-gate reviews and provide wave-level status input for go or no-go decisions.
• Coordinate wave-level hypercare and stabilization activities to track service performance against agreed service level agreements and key performance indicators.
• Support the handover of wave activities into steady-state operations.
• Escalate recurring issues and identify root causes to support process improvement.