Telecommunications Projects Engineer

AllVoice sp z o.o.; Warszawa; Remote; PLN 80,000 - 120,000; Full time

Job summary

A telecommunications solutions provider in Poland seeks an experienced professional for implementing and maintaining Unified Communications and Call/Contact center systems. The role requires a Bachelor's degree in Computer Science, at least 5 years in B2B telecommunications, and advanced knowledge of communication protocols. The position offers flexible work conditions, attractive salary, and opportunities for continuous development and international projects.

Benefits

Flexible employment conditions

Attractive salary with project bonuses

Necessary tools for work

Internal and external product trainings

Participation in international projects

Qualifications

• Minimum 5 years of experience in the B2B telecommunications industry.
• Practical knowledge of English; additional languages are a plus.
• Field-services work experience required.

Responsibilities

• Implementation and maintenance of telecommunications systems.
• Pre-sales technical support for sales department.
• Direct contact and technical assistance to clients.

Skills

Technical problem-solving

Analytical skills

Communication protocols knowledge

Customer relations

B2B telecommunications experience

Education

Bachelor’s degree in Computer Science

Tools

Avaya solutions

Mitel solutions

VMWare

AWS

Azure

GCP

Job description

Overview

About Us: As a certified Partner of Avaya and Mitel, we have been helping businesses with the projecting, implementation and maintenance of telecommunications systems for many years. Our activities are characterized by high technology, expertise and cooperation with the world's leading companies in this industry. At every stage of cooperation with our Clients we focus on a partnership approach and joint development of the best telecommunications solutions. We operate dynamically and comprehensively on the local market as well as outside the country. Currently, our activity covers 23 countries from the EMEA region.

Responsibilities

• Implementation and maintenance of Unified Communications and Call/Contact center telecommunications systems
• Remote / onsite implementation of telecommunications projects for customers in Poland and the EMEA region
• Pre-sales technical support for the internal sales department
• Maintaining direct contact and technical assistance to the company's clients
• Business trips up to 10 percent of working time

Qualifications

• Bachelor’s degree in Computer Science or related field generally preferred.
• Minimum 5 years of experience in the B2B telecommunications industry on the Polish or international market
• Advanced knowledge of Avaya and / or Mitel CC and UC solutions
• Advanced IT and telecommunications technical background with focus on VOIP, SIP and other communication protocols
• Knowledge of virtualization (VMWare) and Cloud environments (AWS, Azure or GCP)
• Independence in solving technical problems and analytical skills
• Ability to work on many projects of various scope and scale
• Required experience in working with an external: Polish and international customers
• Practical knowledge of English (additional languages present will be an advantage)
• Experience in field-services work required
• Category B driving license

We offer

• Flexible employment conditions (employment contract / B2B contract)
• Attractive salary + project bonuses
• Flexible working hours, remote work
• Necessary tools at the workplace (laptop, telephone, company car)
• Internal and external product trainings
• Participation in international projects
• Constant development and access to the latest technologies