Technical Support Engineer – Precision Agriculture Training

CHC Navigation | CHCNAV

Poland

On-site

PLN 90,000 - 130,000

Full time

7 hours ago

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Job summary

CHC Navigation is seeking a Technical Support Engineer to join its Poland team. The role involves onboarding partners, delivering hardware and software training, and providing timely technical support for agriculture machinery.

You will engage with resellers and clients, handle product updates, and contribute to problem resolution with engineering teams. The ideal candidate has a engineering degree and at least 3 years in technical support or training in agriculture machinery, with fluency in

Qualifications

Bachelor's degree in engineering, preferably in precision agriculture applications.
Minimum of 3 years of effective experience in customer service/technical support or technical training in agriculture machinery, positioning/navigation, LiDAR mapping, unmanned surveying, construction engineering, GIS, land surveying.
Fluency in Polish and professional level of English – written and oral – are mandatory.
Possess strong problem-solving skills and excellent analytical skills.
Presentation and public speaking skills, including training and technical demonstrations.
Comfort with learning new computer applications.

Responsibilities

Onboard new partners from both a hardware and software perspective.
Provide timely technical support and training via email, phone, web conference and in person.
Develop and manage relationships with resellers and clients, handling product updates and technical requests.
Analyze problems to resolve product issues, including testing and identifying bugs or enhancements.
Support sales functions as a technical expert/consultant for precision agriculture.
Develop and update training materials.