Technical Solutions Engineer - Networking & Escalations

Arista Networks; Kraków; On-site; PLN 60,000 - 80,000; Full time

Job summary

Arista Networks in Kraków is looking for a Technical Support Engineer passionate about solving customer problems. The ideal candidate will have at least 3 years of experience in the networking industry, with strong troubleshooting and communication skills.

Joining Arista means working in a collaborative environment that values diversity and innovation, where you will support cutting-edge solutions for our clients. A background in electrical engineering or computer science is preferred.

Qualifications

• 3+ years hands-on experience in networking protocols and technologies.
• Experience in designing, configuring, and troubleshooting network environments.
• Ability to learn and teach complex technical topics.

Responsibilities

• Respond to customer product inquiries via telephone or email.
• Resolve customer concerns related to installation and operation.
• Document customer communication to support product quality.

Skills

Networking knowledge

Troubleshooting skills

Analytical skills

Excellent communication

Education

B.S. in Computer Science or Electrical Engineering

Job description

Arista Networks in Kraków is looking for a Technical Support Engineer passionate about solving customer problems. The ideal candidate will have at least 3 years of experience in the networking industry, with strong troubleshooting and communication skills.

Joining Arista means working in a collaborative environment that values diversity and innovation, where you will support cutting-edge solutions for our clients. A background in electrical engineering or computer science is preferred.