Technical Service Specialist with German

Solaredge; Katowice; On-site; PLN 127,000 - 192,000; Full time

Job summary

A leading technology company in smart energy seeks a Technical Support Specialist in Katowice. This role involves assisting customers and contractors, providing technical support for SolarEdge products. We're looking for a team player with technical proficiency and fluency in German and English. Join a dynamic team dedicated to making clean energy accessible.

Benefits

Learning and career development opportunities

Excellent compensation package

Dynamic, youthful atmosphere

Qualifications

• Ability to learn fast and adapt quickly to new challenges.
• Maintains great working relationships with customers, peers, and managers.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide technical support and troubleshooting for SolarEdge's products.
• Respond to customer inquiries via phone, email, and chat.
• Be the initial point of contact for customers and contractors regarding technical matters.

Skills

Fluency in German

Fluency in English

Technical background

Good computer literacy

Basic electrical understanding

Education

Educational background in Electrical Engineering or similar

Job description

Are you ready to power the future?

At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.

Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond.

With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work.

What you'll be doing

• You will be the initial point of contact for customers and contractors regarding technical matters, providing support or escalations if needed
• You will respond to phone calls, emails and chats in a fast and service oriented manner, by explaining and resolving technical issues
• You’ll provide technical support, troubleshooting and diagnostics of SolarEdge's products (inverters, optimizers, monitoring portal etc.)

What we value most

• What we value most is the ability to learn fast
• Be a true team player
• Be able to maintain great working relationships with customers, peers and managers
• Be a multitasker in a very fast-paced environment
• Technical background
• Fluency in German and English
• Good computer literacy
• Basic electrical understanding

In addition, it’ll be great, but it’s not required, if

• You have an educational background in Electrical Engineering or similar
• You have experience with Photovoltaic systems

Why joining SolarEdge?

• An opportunity to join a growing market and a leading professional service team in a dynamic, youthful and friendly atmosphere.
• Great work location, right next to Mladost 1 Metro station
• Learning and career development opportunities
• Excellent compensation package