Technical Presales Consultant

SYNNEX Corporation; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Elective Benefits

Career Development

Life Empowerment Program

DEI & Inclusion

Onboarding & Networking

Job summary

TD SYNNEX in Warsaw is seeking a certified engineer to design vendor solutions and support both internal teams and partners. The role focuses on delivering high-quality service, meeting SLAs, and enabling sales with accurate bill-of-materials and product knowledge.

Responsibilities include resolving queries swiftly, educating audiences, and assisting the Business Solution Centre to maximize partner utilization. Growth through vendor accreditations is encouraged.

Qualifications

• Certified across single or multiple vendors
• Professional and polished delivery of customer presentations
• Strong commercial awareness
• Effective oral and written communication skills
• Strong attention to detail, priority management and planning skills

Responsibilities

• Design vendor solutions to meet customer requirements
• Provide outstanding service and meet SLAs
• Generate accurate bill of materials using internal/vendor tools
• Own assigned resolver group and respond quickly to queries
• Educate internal and external audiences on product and technology information
• Assist the Business Solution Centre to support sales activity and improve partner utilisation rates
• Deliver basic post-sales implementation services
• Develop product knowledge to meet vendor/business expectations

Job description

Job Purpose

Certified engineer with specialist single (in some cases multiple) vendor, multiple technology knowledge within a BU supporting, primarily working internally/externally with the partner base and sales organisation on defining solutions and projects

Responsibilities

Ability to support the design of vendor solutions to meet customer requirements Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs) Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other TD SYNNEX sales teams Ownership of assigned Request Manager resolver group Respond quickly to queries or customer care issues Communicate product and technology information to educate internal and external audiences Deal with product/solution enquiries from internal/external sales and resellers Work with sales teams to profile repeatable solutions for stock and inventory planning purposes Understanding and application of vendor promotions Maintain peer-level technical contacts in assigned vendor Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates Opportunity to deliver basic post-sales implementation services Develop Product knowledge to a competent technical level in line with vendor/business expectations

Knowledge Skills and Experience

Certified across single or multiple vendors Professional and polished delivery of customer presentations. Strong commercial awareness Effective oral and written communication skills. Strong attention to detail, priority management and planning skills. Good business skills and able to run professional meetings and business engagements. IT industry knowledge - Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through your onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX (NYSE: SNX), we're proud to share an unwavering passion for bringing compelling technology products, services and solutions to the world. We're an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities.

With diverse backgrounds, expertise and experiences, our co-workers make us who we are. When we seek to understand one another and recognize the power of the individual, we demonstrate respect and dignity; we learn, evolve and unlock potential to achieve outstanding results for our customers and win together.

To learn more, visit www.TDSYNNEX.com or follow us on Twitter, LinkedIn, and Facebook