Technical Account Specialist

Xperi; Warszawa; On-site; PLN 256,410 - 341,880; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Employee discounts

Flexible work environment

Job summary

A technology company in Warsaw is looking for a Technical Account Manager to support the integration of video applications with its media platform. The role involves acting as the primary point of contact for content partners, troubleshooting technical issues, and coordinating with internal teams. Candidates should have a Bachelor's degree in a relevant field and experience in a technical role. Strong communication skills and a good understanding of web technologies are essential. A flexible, hybrid work environment is offered, along with competitive compensation and benefits.

Qualifications

• Experience as a Technical Account Manager or in a similar technical role.
• Fluent English (spoken and written).
• Strong understanding of video delivery ecosystems is a plus.

Responsibilities

• Act as the primary technical contact for content partners during onboarding.
• Support partners with technical integration of video applications.
• Coordinate onboarding activities with internal teams.

Skills

Technical integration

Strong communication skills

Problem-solving

Organizational skills

Education

Bachelor’s degree in Computer Science, Engineering or related field

Tools

Web technologies (HTML, CSS, JavaScript)

Job description

Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS®, HD Radio™ and TiVo®.

Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment technology.

About the role

We are looking for an experienced Technical Account Manager to join our Content Onboarding team. In this role, you will work closely with global and regional content partners (e.g. Netflix, Disney, BBC, DAZN, HBO Max) to support the integration of their video applications with Xperi’s Smart TV and Automotive media platform, used by leading brands such as Sharp, Panasonic for TiVO os and more known Automotive brands such as BMW and Mercedes.

You will act as the primary technical point of contact during onboarding, ensuring smooth integration, issue resolution, and high-quality delivery of applications.

Key responsibilities

• Act as the primary technical contact for content partners during onboarding
• Support partners with technical integration of video applications
• Coordinate onboarding activities with internal teams (Engineering, Product, QA)
• Run regular status meetings and provide clear progress updates
• Troubleshoot technical issues and escalate when needed
• Contribute to improving onboarding processes and workflows

Requirements:

• Bachelor’s degree in Computer Science, Engineering or related field
• Experience as a Technical Account Manager or in a similar technical role
• Strong understanding of web technologies (HTML, CSS, JavaScript) and video delivery ecosystems is a plus
• Strong communication skills and ability to work with external partners
• Good problem-solving and organizational skills
• Fluent English (spoken and written)

Nice to have

• Experience in Smart TV, Automotive or digital media environments
• Knowledge of content delivery, advertising technologies and metadata systems
• Additional foreign languages

Life @ Xperi

At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes.

Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success.

Rewards include:

• Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future.
• Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community.
• Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities.
• A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.

We would like to inform you that the Whistleblower and Abuse Reporting and Handling Policy, referred to in Article 24 (1) of the Law on the Protection of Whistleblowers of 14.06.2024 (Journal of Laws of 2024, item 928), in effect at TiVo POLAND sp. z o.o., based in Warsaw, is available here.