Tech Operations Officer (m/f/d)

InPost Group; Warszawa; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work (Warsaw / Kraków)

B2B contract

Job summary

InPost Pay is building its own fintech platform from the ground up in Poland. This role sits at the intersection of technology, operations, finance and recruitment, focusing on external workforce operations, contracting and data-driven decision making with AI and automation at its core.

You will own contractor lifecycle, hiring support, budget tracking, SAP records, and automation initiatives, partnering with engineers and finance.

Qualifications

• 4+ years of experience in operations, HR operations, business support or finance operations.
• Experience with contract administration, vendor management and invoice processing.
• Experience working with SAP or the ability to learn quickly.
• Strong Excel and reporting skills.
• Practical experience using AI tools to improve operational processes.
• Basic SQL knowledge.
• Familiarity with ATS platforms and recruitment processes.
• Experience building simple automations, low-code solutions or AI-driven workflows.
• Bachelor's degree in Finance, Economics, Business Administration, Management or a related field.
• English proficiency at B2 level or higher.

Responsibilities

• Coordinate the full contractor lifecycle, from onboarding through renewals and offboarding.
• Support hiring activities across the Engineering organization, including OPEX-funded positions.
• Monitor recruitment funnel performance, pipeline health and hiring metrics while identifying bottlenecks and improvement opportunities.
• Provide operational visibility into workforce capacity, hiring progress and contractor spend.
• Manage contractor and vendor agreement processes, including documentation and approvals.
• Reconcile timesheets and ensure alignment with contractual arrangements.
• Initiate and monitor invoice payment processes.
• Maintain accurate records and operational processes within SAP and related systems.
• Track contractor spend and Engineering headcount costs against budget plans.
• Support business cases for new hires and contractor engagements through cost and budget analysis.
• Prepare consolidated reports covering headcount, hiring activity and spend management.
• Gather and consolidate information from SAP, ATS platforms and time-tracking systems.
• Identify opportunities to automate operational workflows using AI and modern digital tools.
• Build and maintain lightweight dashboards and reporting solutions.
• Continuously improve processes, reducing manual effort and increasing operational efficiency.
• Support Engineering initiatives through project coordination and status tracking.
• Help maintain visibility of timelines, actions and key deliverables across selected projects.

Skills

Contract management

Vendor management

SQL basics

Excel reporting

AI tooling

SAP experience

ATS familiarity

Education

Bachelor's degree in Finance or related field

Tools

SAP

ATS platforms

Job description

InPost Pay is building its own fintech platform from the ground up. It’s a large-scale, international initiative where engineers will have the opportunity to shape the architecture, build core fintech components, and create solutions designed to operate at InPost’s scale.

We’re building a lean, highly effective engineering organization in Poland, with AI-native engineering at its core. We’re looking for strong engineers who are comfortable with agentic engineering, from experienced professionals building complex systems and engineering tooling to a new generation of engineers who have embraced AI-driven development from the start of their careers.

Job Description

We're looking for a professional who enjoys operating at the intersection of technology, operations, finance, recruitment and process automation. In this role, you'll help shape how Engineering teams manage external workforce operations, hiring processes, financial administration and data-driven decision making. AI and automation are not side projects here; they are a core part of the role.

Your impact

Contractor & Hiring Operations

• Coordinate the full contractor lifecycle, from onboarding through renewals and offboarding.
• Support hiring activities across the Engineering organization, including OPEX-funded positions.
• Monitor recruitment funnel performance, pipeline health and hiring metrics while identifying bottlenecks and improvement opportunities.
• Provide operational visibility into workforce capacity, hiring progress and contractor spend.

Financial & Contract Operations

• Manage contractor and vendor agreement processes, including documentation and approvals.
• Reconcile timesheets and ensure alignment with contractual arrangements.
• Initiate and monitor invoice payment processes.
• Maintain accurate records and operational processes within SAP and related systems.

Budget Tracking & Reporting

• Track contractor spend and Engineering headcount costs against budget plans.
• Support business cases for new hires and contractor engagements through cost and budget analysis.
• Prepare consolidated reports covering headcount, hiring activity and spend management.
• Gather and consolidate information from SAP, ATS platforms and time-tracking systems.

Automation & AI

• Identify opportunities to automate operational workflows using AI and modern digital tools.
• Build and maintain lightweight dashboards and reporting solutions.
• Continuously improve processes, reducing manual effort and increasing operational efficiency.

PMO Support

• Support Engineering initiatives through project coordination and status tracking.
• Help maintain visibility of timelines, actions and key deliverables across selected projects.

Qualifications

• 4+ years of experience in operations, HR operations, business support or finance operations.
• Experience with contract administration, vendor management and invoice processing.
• Experience working with SAP or the ability to learn quickly.
• Strong Excel and reporting skills.
• Practical experience using AI tools to improve operational processes.
• Basic SQL knowledge.
• Familiarity with ATS platforms and recruitment processes.
• Experience building simple automations, low-code solutions or AI-driven workflows.
• Bachelor's degree in Finance, Economics, Business Administration, Management or a related field.
• English proficiency at B2 level or higher.

What success looks like

• Efficient and reliable contractor and workforce operations.
• High-quality reporting and budget visibility for Engineering leaders.
• Meaningful automation of repetitive administrative processes.
• Data-driven support for hiring and workforce planning decisions.

Additional Information

• Seat at the table on a core leadership team.
• Greenfield with a real mandate. You set the architecture, the bar and the team.
• A modern stack. Databricks lakehouse from day one.
• Real pace. A lean, AI-native organisation.
• We offer a B2B Contract
• Hybrid model of work (Warsaw or Cracow)