Team Manager, Procure to Pay - Accounts Payable Query
Lundbeck
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Benefits offered by this job
Job summary
Lundbeck GBS Krakow is looking for an inspiring Team Manager to lead the Accounts Payable Query team. You will support suppliers and internal stakeholders with AP questions, exceptions and escalations, while driving performance and process improvement across Procure to Pay.
You will oversee a team of 10–16 colleagues and partner with AP Processing, Procurement and Finance to deliver reliable finance operations and a positive stakeholder experience.
Qualifications
- 5+ years of experience in Accounts Payable, Procure-to-Pay or related finance ops.
- Experience in team management is a plus; SAP FI/MM experience preferred.
- English at C1 level; other languages welcome.
Responsibilities
- Lead the Accounts Payable Query team delivering high-quality service and stakeholder experience.
- Drive KPI-based performance improvements and root-cause analysis.
- Collaborate with AP Processing, Procurement and Finance to improve recurring issues and processes.
Skills
Education
Tools
Job description
Team Manager, Procure to Pay - Accounts Payable Query
Requistion ID: 8134
Location:
Kraków, Małopolskie, PL
We are looking for an inspiring and hands-on Team Manager to lead our Accounts Payable Query team at Lundbeck GBS Krakow.
In this role, you will combine people leadership with responsibility for high-quality service delivery, stakeholder experience and continuous improvement. You will lead a team supporting suppliers and internal stakeholders with Accounts Payable-related questions, exceptions and escalations, while working closely with other Procure to Pay teams to identify root causes and improve the underlying processes.
Your leadership will help us deliver reliable and efficient finance operations while building a collaborative, customer-oriented and high-performing team.
If this sounds like you, why don’t you join Lundbeck in Krakow, a certified Great Place to Work, and get your brain in the game?
As Team Manager, you will lead the Accounts Payable Query team, responsible for supporting suppliers and internal stakeholders in resolving Accounts Payable-related questions, exceptions and escalations.
You will be accountable for the quality, timeliness and effectiveness of the services delivered by your team and will use KPIs, stakeholder feedback and root-cause analysis to continuously improve performance.
A key part of your role will be to look beyond resolving individual queries. You will work closely with Accounts Payable Processing, Procurement, Finance and other stakeholders to understand recurring issues, identify their underlying causes and help improve the processes that generate them.
This role gives you the opportunity to combine people leadership, operational management and process improvement, while having a visible impact on the experience of our suppliers, internal stakeholders and the wider Procure to Pay organization.
By ensuring reliable and efficient processes, you will help Lundbeck colleagues focus on what matters most: improving the lives of people living with brain diseases.
You will join Procurement & Finance Operations at Lundbeck GBS Krakow and lead a team of approximately 10-16 colleagues.
The Accounts Payable Query team acts as an important point of contact for suppliers and internal stakeholders and works closely with other Procure to Pay teams, Finance, Procurement and global stakeholders to resolve issues and ensure a high-quality service.
The team takes pride in supporting its customers, solving problems and continuously improving the way we work.
As their manager, you will create an environment where people feel ownership for their work, collaborate across boundaries and continuously develop their capabilities.
We are looking for someone who combines strong people leadership with a good understanding of Accounts Payable and a customer-oriented approach to service delivery.
You bring:
At least 5 years of experience in Accounts Payable, Operational Procurement or a related finance operations function, with a broad understanding of Accounts Payable and Procure to Pay processes and best practices.
Experience in team management is an asset, together with experience in SAP FI and MM modules. A university degree in Accounting, Finance or an equivalent field is expected.
English at C1 level; another European language is welcome. Strong interpersonal, communication and organizational skills, including the ability to present key data to management and tailor the message to the audience.
Strong decision-making, business partnering, negotiation and supplier management skills, with the ability to engage stakeholders who have different priorities and objectives and to work effectively in multinational and virtual teams.
You take full ownership of your responsibilities and are comfortable working with limited guidance, ambiguity and changing priorities.
You are curious about why problems occur, not only how to resolve them. You challenge the status quo, look for patterns behind recurring issues and actively seek opportunities to simplify and improve processes.
You are adaptable, practical and collaborative in the way you approach people and challenges, and you can remain effective when working under pressure or dealing with setbacks.
Lundbeck offers an inspiring workplace and innovative culture, where our curiosity, accountability and adaptability enable us to transform lives. We want to go faster and further on addressing the big unmet needs of people living with brain disorders. We offer rewarding careers with a mix of exciting tasks and development opportunities that are balanced with initiatives focused on your well-being.
At Lundbeck, we are committed to fair and transparent pay. The final base salary within the stated range will be based on relevant qualifications, skills, competencies and level of proficiency, as well as internal pay equity.
Flexible working arrangements, including flexible weekly and daily schedules
Cafeteria program
Unique recognition system
Holiday bonus
Comfortable and modern office with well-equipped relaxation areas
Integration and employee events
Private healthcare and life insurance
Employee capital plans
Learn more about life at Lundbeck GBS Krakow
See who we are and how we work: check our pages on Facebook and Instagram.
About Lundbeck GBS Krakow
We need every brain in the game – and that includes all brains and the different perspectives we all bring to the table. At Lundbeck, we embrace the uniqueness of each employee, and we are committed to building a workforce that is as diverse as the people we serve. Read more about our commitment at www.lundbeck.com/global/about-us/our-commitment/diversity-and-inclusion.
#EveryBrainInTheGame
We engage with recruitment and search firms where needed on the basis of a written agreement, and we do not accept unsolicited requests of any kind. If you work as a recruitment consultant, you are kindly instructed to refrain from contacting Lundbeck or the hiring manager directly with suggested candidates. If you violate this policy, you do so at your own risk and for your own account, and Lundbeck will not assume any liability nor pay any associated fees resulting from such violation.
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world’s leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world’s leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
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