Team Coach / Scrum Master

Helprise; Kraków; Remote; PLN 120,000 - 190,000; Full time

Benefits offered by this job

Private medical care

MultiSport card

Life insurance

Development budget

Lumina Learning tools

Job summary

Helprise is seeking a Team Coach / Scrum Master in Kraków to support Product Teams in delivering value predictably and transparently. You will coach teams, facilitate ceremonies, and collaborate with Product Owners, Tech Leads and engineers to improve delivery flow and outcomes.

You will work with Jira and delivery metrics to identify bottlenecks, dependencies, and opportunities for improvement, while fostering autonomy and self-organization across cross-functional teams in a distributed

Qualifications

• Experience as Scrum Master, Agile Coach, Team Coach or similar role in product development
• Strong knowledge of Scrum, Agile principles, and product-based ways of working
• Experience supporting one or more Product Teams in complex environments
• Strong facilitation and coaching skills with cross-functional stakeholders
• Experience using Jira and delivery metrics to identify trends and improvements
• Solid backlog management, refinement, prioritization, sprint planning and delivery flow
• Data-driven, pragmatic approach to continuous improvement
• Fluent English, both written and spoken

Responsibilities

• Facilitate Sprint Planning, Backlog Refinement, Daily coordination, Sprint Reviews and Retrospectives with clear outcomes
• Coach Product Teams and stakeholders in Agile principles and Scrum practices
• Support Product Owners with backlog readiness, quality, transparency and prioritization
• Use Jira and metrics to identify bottlenecks, risks, and opportunities for improvement
• Identify and resolve impediments and delivery risks
• Drive continuous improvement and ensure retrospective actions are followed
• Promote transparency around delivery progress, risks and dependencies
• Foster collaboration between Product Teams and stakeholders
• Help teams improve planning discipline, backlog management and delivery flow
• Use delivery indicators to identify trends and improvements
• Encourage autonomy and self-organization within teams

Job description

Helprise is an organization that combines global reach with local talent. We work for companies that value quality, partnership, and responsibility, creating teams that really work. By precisely matching skills and business needs, we connect specialists with projects where their knowledge has a real impact. By joining us, you become part of an environment where matching is not a coincidence, but a decision.

As a Team Coach / Scrum Master, you will support Product Teams in delivering value predictably, sustainably, and transparently. You will act as a coach, facilitator, and servant leader, helping teams strengthen collaboration, improve ways of working, and continuously address barriers to delivery. Working closely with Product Owners, Tech Leads, Engineers, and stakeholders, you will use data and team insights to improve delivery flow, team effectiveness, and product outcomes. You will also contribute to the continuous improvement of agile and product ways of working across the organization.

YOU WILL

• Facilitate effective Sprint Planning, Backlog Refinement, Daily coordination, Sprint Reviews, and Retrospectives, ensuring each session has a clear purpose and outcome.
• Coach Product Teams and stakeholders in Agile principles, Scrum practices, and effective product ways of working.
• Support Product Owners in maintaining backlog readiness, quality, transparency, and prioritization.
• Use Jira and delivery metrics to identify bottlenecks, risks, dependencies, and opportunities for improvement.
• Facilitate the identification, escalation, and resolution of impediments and delivery risks.
• Drive continuous improvement and ensure retrospective actions are followed through.
• Promote transparency around delivery progress, commitments, risks, and dependencies.
• Foster effective collaboration between Product Teams and stakeholders across the organization.
• Support teams in improving planning discipline, backlog management, delivery flow, and team effectiveness.
• Use team-level delivery indicators to identify trends and improvement opportunities.
• Help teams build sustainable ways of working and increase their level of autonomy and self-organization.

• Proven experience as a Scrum Master, Agile Coach, Team Coach, or in a similar role within a product development environment.
• Strong practical knowledge of Scrum, Agile principles, and product-based ways of working.
• Experience supporting one or more Product Teams, preferably in a complex or cross-functional environment.
• Strong facilitation and coaching skills, with the ability to work effectively with Product Owners, Tech Leads, Engineers, and stakeholders.
• Experience working with Jira and delivery/team metrics to identify trends and improvement opportunities.
• Good understanding of backlog management, refinement, prioritization, sprint planning, and delivery flow.
• Ability to facilitate resolution of impediments, dependencies, and delivery risks.
• A data-driven and pragmatic approach to continuous improvement and team effectiveness.
• Strong communication and stakeholder management skills, including the ability to challenge constructively and build alignment.
• A coaching mindset focused on enabling teams to become increasingly self-organizing and effective.
• Experience turning retrospective insights into concrete and measurable improvements.
• Ability to work effectively in a complex, cross-functional, and distributed environment.
• Fluent English, both written and spoken.

Work flexibility

We give you the opportunity to adjust your work to your lifestyle. We offer flexible hours as well as the possibility of remote work, depending on the role and your preferences.

Basic benefits package

We care about the health and well-being of our employees - we provide private medical care, a MultiSport card, and life insurance.

Development on your terms

We provide an individual development budget that you can use for your professional growth. As a Lumina Learning partner, we also give you access to unique tools and the support of certified practitioners, so you can better understand your potential and strengthen your talents.

Integration and shared experiences

We regularly enjoy new experiences together and build relationships in an inspiring atmosphere. From cooking sessions, through yoga weekends in nature, to the thrill of escape rooms.