System Analyst - Salesforce (f/m/x)

Sii Poland; Bydgoszcz; Remote; PLN 110,000 - 170,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland is seeking an experienced Salesforce systems analyst to work on a strategic CRM system for corporate banking. The role combines business analysis with Salesforce expertise, including designing solutions, documenting decisions, and modeling processes.

Remote work is available with collaboration across technical and business teams. Responsibilities include analyzing requirements, designing integrations, and creating comprehensive diagrams and data models.

Qualifications

• Minimum 3 years as systems analyst or Salesforce consultant.
• Strong knowledge of the Salesforce platform and standard CRM functionalities.
• Experience in systems analysis and designing business-technical solutions.
• Ability to assess and justify standard vs. custom solutions and experience with integrations.
• Knowledge of REST API.
• Experience with message queues (RabbitMQ or similar).
• Advanced proficiency in Polish and English.

Responsibilities

• Analyze business requirements and translate them into Salesforce solutions.
• Design solutions using a standard-first approach and justify customizations when needed.
• Prepare analytical, functional, and technical documentation with design justifications.
• Model business processes and design solution architecture.
• Design and analyze integrations between Salesforce and external systems.
• Collaborate with architects, developers, Product Owners, and business representatives.
• Participate in analytical workshops and define functional requirements.
• Create process diagrams, architecture, data models, and integration flows.

Skills

Salesforce

REST API

RabbitMQ

Analytical thinking

Documentation

Polish language

English language

System analysis

Solution design

Tools

Salesforce

RabbitMQ

UML

BPMN

Job description

We are looking for an experienced Salesforce systems analyst to join the team working on a strategic CRM system for the banking sector. In this role, you will be responsible for analyzing and designing solutions that support corporate banking processes, combining analytical skills with knowledge of the Salesforce platform. Remote work with the possibility of collaboration with technical teams and business representatives. If you are passionate about creating innovative solutions in the CRM area, this offer is for you.

Your tasks

• Analyzing business requirements and translating them into system solutions within the Salesforce ecosystem
• Designing solutions according to a 'standard first' approach and recommending custom solutions in case of platform limitations
• Preparing analytical, functional, and technical documentation along with justifications for design decisions
• Modeling business processes and designing solution architecture
• Designing and analyzing integrations between Salesforce and external systems
• Collaborating with architects, developers, Product Owners, and business representatives
• Participating in analytical workshops and defining functional requirements
• Creating process diagrams, architecture, data models, and integration flows

Requirements

• Minimum 3 years of experience as a systems analyst or Salesforce consultant
• Strong knowledge of the Salesforce platform and standard CRM functionalities
• Previous work in systems analysis and designing business-technical solutions
• Ability to assess and justify the choice between standard and custom solutionsExperience working with synchronous and asynchronous integrations
• Knowledge of REST API
• Experience working with message queues (RabbitMQ or similar solutions)
• Advanced proficiency in Polish and English

Nice to have

• Practical knowledge of UML, BPMN, sequence diagrams, and use case diagrams
• Experience in modeling system architecture and data models

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Benefits For You

• Great Place to Work
• Solid financial situation
• Contracts with the biggest brands
• Centre of internal trainings
• Many experts you can learn from
• Open and accessible management team
• Profit sharing
• Passion Sponsorship program
• Regular integration events and trips
• Comfortable and well-equipped offices
• MySii app
• Medical care