Sustainability Client & Communications Advisor

Linklaters; Województwo mazowieckie; Hybrid; PLN 180,000 - 240,000; Full time

Job summary

A leading global law firm is seeking a Sustainability Client & Communications Advisor in Warsaw. This role involves managing sustainability information requests from clients and partners, preparing responses, and maintaining records for compliance and internal communication. The ideal candidate has professional services experience, excellent interpersonal skills, and a strong ability to communicate effectively. Benefits include private medical care and training opportunities, with a hybrid working model requiring two days in the office.

Benefits

Private medical care

Free in‑house fitness centre

Life insurance

Worldwide travel insurance

Multisport club card or subsidised travel card

Wide range of training opportunities

Qualifications

• Experience in a professional services setting.
• Track record of developing compelling messaging.
• Ability to deal with a range of internal and external stakeholders.

Responsibilities

• Act as contact for Sustainability information requests.
• Prepare high-quality written responses on sustainability topics.
• Maintain accurate records and support information systems.

Skills

Experience in responding to external requests for information

Collaboration with internal and external sources

Excellent interpersonal skills

Strong written communication skills

Job description

Job Title and Location

For Linklaters Office in Warsaw, we are currently recruiting for the Sustainability Client & Communications Advisor role.

About the Team

Join our Business Change team, which partners with stakeholders across the Firm to deliver change initiatives that align with strategic goals, particularly in the areas of sustainability and environmental, social and governance (ESG). You will be responsible for creating client-ready responses and broader sustainability materials that enhance the Firm’s brand and support compliance with regulatory standards. Working closely with cross-functional teams, you will help ensure that change is delivered effectively and sustainably, with minimal disruption. This role offers exposure to a broad range of projects and change methodologies, providing strong opportunities for professional development and meaningful contribution.

Your Key Responsibilities

• Act as first point of contact for client relationship managers, lawyers and interested parties on Sustainability information requests across the firm.
• Draw on agreed, verified sources of response information, as confirmed by the relevant managers.
• Work with the Sustainability Manager to prepare high‑quality written responses and disclosures on environmental sustainability, pro bono and community investment for such requests, and as required for internal and external audiences, internal updates, external report content and responses to frameworks such as CDP and EcoVadis, initially for review and sign‑off by the relevant managers and more independently in time. Maintain a database of responses.
• Update team on pitch and RFP processes, information sources and developments in the firm, suggest improvements to team process and information sources, and execute improvements as agreed.
• Maintain accurate records and update the Environmental Management System’s ‘Interested Parties Register’ with requests and responses, keeping the Carbon Reduction Programme InSite page current, and managing approved sustainability content and supporting documentation.
• Support behaviour change and continuous improvement by drafting targeted internal engagement campaigns (for example on energy, waste, travel and sourcing) and propose enhancements to related processes and communications in consultation with the Environment Manager.
• In time, track requests from clients and client relationship teams for community investment and pro bono activities and collaborations, sync with Salesforce.

Your Experience

• Experience in responding to external requests for information, ideally in a professional services setting.
• Track record of collaborating with various internal and external sources to collect sustainability content and developing that into consistent and compelling messaging.
• Excellent interpersonal skills, dealing with a range of stakeholders from partners to subject matter experts and, on occasion, external bodies.
• Strong written communication skills, especially in pitch-type processes and through internal communications.

Location

• Warsaw (hybrid model, with two days per week in the office).

Benefits

• Private medical care
• Free in‑house fitness centre
• Life insurance
• Worldwide travel insurance for business and non‑business travel
• Benefit Multisport club card or subsidised travel card
• Wide range of training opportunities

Additional Information

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.