Support Engineer (with some DevOps responsibilities)

Apriorit; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

A software engineering company is seeking a Support Engineer with DevOps responsibilities. The role involves managing hybrid infrastructures and mentoring Tier 1 engineers. Candidates should have strong Linux administration skills and AWS experience. The position supports remote work from any city in Poland, offering competitive benefits and growth opportunities.

Benefits

20 days of paid annual leave

Paid sick leaves

Full necessary equipment

Corporate English lessons

Career advancement opportunities

Qualifications

• 4+ years of Linux administration experience, strong troubleshooting skills.
• Hands-on experience with AWS services like EC2, S3.
• Knowledge of networking including DNS, DHCP, and firewalls.
• Experience using automation tools like Terraform and Ansible.
• Proficiency in scripting languages such as Shell or Python.

Responsibilities

• Act as an escalation point for Tier 1 engineers.
• Maintain and monitor hybrid infrastructure including AWS.
• Automate processes with Ansible and Terraform.
• Handle tickets in a 24/5 environment.
• Contribute to Windows-to-Linux migration.

Skills

Linux administration

Troubleshooting

AWS

Networking

Automation tools

Scripting

Kubernetes

Agile/Scrum

English communication

Tools

Ansible

Terraform

VMware

Job description

Apriorit is a software engineering company, established in 2002, with significant experience in system programming, cybersecurity, reverse engineering, SaaS/Web, blockchain-based solutions, artificial Intelligence.

Working with high-profile clients (including several Fortune 500 companies), we established high standards of software development, communication and effective teamwork.

We have headquarters in US with offices in Poland and Cyprus, and three R&D offices in Eastern Europe. Our team consists of more than 400 specialists, and we help tech companies around the world turn their challenging ideas into secure and viable products.

We are looking for a talented Support Engineer (with some DevOps responsibilities) to ensure seamless deployment and operations of systems on the client's product.

Job description

It is an opportunity to work on a project with a leading fintech company specializing in the investment sector. Our team operates with a structured approach, adhering to predefined workflows for interactions, task handling, and issue resolution.

Responsibilities

• Act as an escalation point for Tier 1 engineers: mentorship, technical guidance, troubleshooting (Linux, Kubernetes, AWS, file systems, virtualization).
• Maintain and monitor hybrid infrastructure (servers, Linux/Windows, Kubernetes, AWS, storage, backups, VMware).
• Automate processes with Ansible, Terraform; manage system configurations.
• Handle tickets in a 24/5 environment, participate in Scrum ceremonies.
• Support Windows-to-Linux migration, create documentation, and contribute to infrastructure projects.

Requirements

• 4+ years of Linux administration (RHEL/CentOS), strong troubleshooting skills.
• Hands-on AWS experience (EC2, S3, IAM, CloudWatch, etc.).
• Knowledge of networking (DNS, DHCP, routing, firewalls), storage systems (NetApp, Pure Storage).
• Experience with automation tools (Terraform, Ansible, Puppet/Chef, Jenkins), GitHub.
• VMware vSphere/ESXi expertise.
• Proficiency in scripting (Shell, Python, PowerShell).
• Knowledge of Kubernetes.
• Agile/Scrum experience.
• English level – upper-intermediate+, conversations with clients in English.

Nice to Have

• AWS EKS, containerization.
• RHCSA/RHCE certifications.
• Active Directory, Exchange, Linux integration.

What we offer

• Onboarding: Made for quick and effective adaptation to the company;
• Remote work from any cities or office in Poznan;
• Full-time working day, work hours 14:00 - 23:00 in Poland.
• 20 working days of paid annual leave;
• Paid sick leaves;
• We provide the necessary equipment - a laptop, monitor, additional accessories;
• Attractive salary adapted to your experience;
• Career advancement and professional growth;
• Еqual opportunity policies/ fair working practices;
• Personalized learning approach (mentoring, internal courses, knowledge sharing);
• Opportunity to develop your competencies - an experienced team, regular 1:1 with a manager as well as development plan tailored to your needs;
• High-profile customers;
• Free corporate English lessons.

If you are interested in this position, please send us your detailed CV in English.

Apriorit – A Priority Choice!